Job summary

Werequire an experienced and enthusiastic administrator to join our team. Thepost is contracted for hours a week covering office hours , Monday toFriday 9am to 5pm, though there is flexibility with start and finish times anddays worked.

Theteam is responsible for overseeing quality and governance for the Trust. Youwill support work for Patient Safety and Clinical Effectiveness teams.Excellent IT and administration skills are required to input and extract datafrom Trust wide systems and local databases. A creative approach to presentinginformation is also beneficial as a vital part of our role as a Quality &Safety Team is ensuring that learning from incidents and good practice can beshared across all teams. It is a busy and varied role, so we are seeking anenthusiastic, hard-working team player who can ensure excellent communicationand organisational skills, sustain quality in their document production, managetheir own workload on a day-to-day basis, and prioritise work to meet deadlines.The ability to maintain a calm, positive and flexible approach to your work isessential.

Thepost holder will predominantly work from home although the team work from KingsCourt 2 one day a week and there will be occasions when the post holder will berequired to work from multiple Trust sites.

Main duties of the job

As akey part of our team you will be responsible for the administration of ourQuality and Governance processes. Tracking, monitoring and liaising with keypeople to ensure that processes run smoothly and deadlines are met. In order todo this, you will need to be an excellent communicator and networker, gettingto know the clinical teams across the Trust to support them to input and bepart of quality and governance systems and processes.

Our work includes,managing investigations into serious incidents, reviewing incidents, andrequesting further reports if needed, championing quality improvements andsupporting teams to make positive changes, monitoring and tracking processessuch as audits and reviews.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and / or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job description

Job responsibilities

For full details of the duties and criteria for the roleplease refer to the job description and person specification attached.

Person Specification

Experience

Essential

• Recent, relevant Administrative / Secretarial experience (usually demonstrated by a minimum of 2 years experience)
• Minute taking experience.

Qualifications

Essential