Customer Service - Sales Admin Specialist M / F / D

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Location : Telford, West Midlands, Great Britain

Why join the Customer Service department?

Each relationship with our customers is much more than a simple collaboration : it's a true partnership founded on trust and proximity. This approach enables us to exceed expectations, providing answers that are as effective for their day-to-day needs as for their most ambitious projects. What makes us unique? Our ability to offer a tailor-made service, where technical expertise and commercial commitment come together to create an incomparable experience.

Joining our Team means taking part in an adventure where you'll be a key player in our success. You'll be on the front line, driving our sales strategy with a proactive approach and innovative solutions, while embodying true leadership in every exchange. It's a challenge worthy of your ambition : combining a passion for customer relations with technical mastery to turn every opportunity into a success.

As a Customer Service - Sales Admin Specialist M / F / D you will report to Customer Service Team Leader in the Customer service based in Telford for a Permanent contract.

What you will do?

• Serve as the primary point of contact for customer inquiries and issues : Handle all inbound calls and emails, ensuring efficient and accurate responses to customer inquiries.
• Collaborate with internal and external sales teams to process sales orders and maintain alignment with company standards.
• Perform administrative duties promptly and professionally, adhering to Health & Safety and company quality standards.
• Develop a strong understanding of all Hager products through self-learning and training, ensuring knowledgeable customer support.
• Build and maintain excellent relationships with internal stakeholders to enhance overall customer satisfaction.

What about you?

What we offer?

What are the recruitment stages?

Our success relies on collective energy. Apply now and power up your future with us!

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