2nd Line IT Support Engineer

Are you an experienced 2nd Line IT Support Engineer looking for a role that offers stability, progression, and a real sense of purpose? Join an established Multi-Academy Trust dedicated to supporting Primary & Secondary schools, ensuring students and staff have access to cutting-edge IT services.£32,000 - £37,000 + Fantastic BenefitsCrawley, West SussexMonday – Friday | 8am – 4pm (with some flexibility)Why join?Beyond a competitive salary, you'll receive exceptional benefits, including :

• 25 days holiday plus Bank Holidays and 2 extra days at Christmas (plus increases with service)
• Blue Light Scheme, discounted vouchers, and a generous pension
• A role where your IT expertise directly impacts educationYour role : As a Senior IT Support Engineer, you’ll provide Tier 2 IT support across multiple academies, solving higher-level IT issues while working closely with the IT Manager. Your responsibilities will include :
• Installing and configuring hardware, operating systems, and applications
• Monitoring and maintaining networks and computer systems
• Troubleshooting system and network problems (hardware / software)
• Supporting new application rollouts
• Setting up new users, managing passwords, and resolving account issues
• Responding to IT incidents within agreed timeframesWhat our client is looking for :
• Proven 2nd Line IT Support experience...