Technical Support Manager

We’re looking for an experienced and motivated Technical Support Manager to ensure compliance on the Built Estate across the South West region. This is a key role focused on ensuring our technical and compliance processes run smoothly, safely, and to the highest standards. Whether you’re already in a compliance role or have strong technical FM knowledge with the drive to specialise, we’d love to hear from you. What You’ll Do : Act as the Subject Matter Expert for HV / LV electrical infrastructure and equipment. Be appointed as Authorised Person (AP) for HV / LV and Petroleum systems after appropriate training (prior AP experience in at least one is essential). Support operational teams in Authorising Engineer (AE) audits across all disciplines. Manage and follow up on DSEAR reports and other audit actions. Work with planning teams to keep asset data and maintenance schedules accurate and compliant. Maintain and update key compliance registers – Asbestos, Water Hygiene, F-Gas, Hazards, and more. Investigate technical issues, produce reports, and help implement safe, compliant solutions. Drive process improvements that lead to better, more consistent and auditable practices. Essential Criteria : Experience in a hard FM services management / compliance role at a managerial level. Strong working knowledge of : HV / LV electrical systems (with prior AP appointment in at least one discipline) Gas / F-Gas Water Hygiene Asbestos Fire safety Confident with health & safety legislation relevant to FM. Comfortable with Microsoft tools (e.g., Teams, SharePoint, Excel). A valid driving licence and willingness to travel within your region and occasionally across the UK. Desirable : Familiarity with MOD / DIO Regulations (training provided if needed) Knowledge of DSEAR, hazardous area working, and petroleum systems. Experience with SFG20 and Maximo asset management systems. What We Offer : A role with real impact on safety and compliance Ongoing training and professional development Opportunities to expand your knowledge into petroleum systems and MOD-specific standards. Supportive team environment with autonomy and flexibility Travel opportunities and varied, interesting work across the region Salary – £42,000 – £47,250 £500 monthly car allowance