We are currently recruiting a Operations Co-ordinator for a permanent position in Glasgow.
You will work closely with clients, engineers, and sub-contractors to ensure maintenance and reactive work is accurately planned, well managed and completed timely and the SLA is achieved.
Main duties include :
- Live Call logging on Internal job management system (Job Logic)
- Planning, managing and co-ordinating Engineer’s workload of PPM and Reactive works.
- Liaise with and manage sub-contractors by planning, and co-ordinating job allocation, returning or reports
- Open jobs should be reviewed daily to ensure they are completed adequately, or further work is actioned as required.
- Raising and issuing PO’s.
- Ordering materials and plant
- Ensuring clients assets are maintained and fully compliant.
- Manage and monitor jobs to completion within the required SLA.
- Managing client’s online portals.
- Process and issue reports to clients.
- Arrange access arrangements.
- Procurement of supplies and hire access equipment.
- Assist in risk assessment collation and issuing to clients.
- Administration tasks as required by the business.
Personal Specification :
Experience working as part of a busy Helpdesk or planning position ideally within Facilities Management, Mechanical or Electrical organisation.Strong IT skills with working knowledge of Word, Excel and Outlook.Excellent communication skills.Ability to work well under pressure within a busy office environment.Package :
40 hours per weekHybrid working on completion of trainingDeath in service benefit of 4 x salaryPrivate healthcareAccess to MyHub (our reward and discounts gateway) and entitlement to a staff discount scheme33 days annual holiday per yearCompany pensionFuture career opportunitiesIf you are interested in this position, please apply today by sending your CV!
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