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Clinical Team Assistant

Clinical Team Assistant

Tbwa Chiat / Day IncStroud, England, United Kingdom
29 days ago
Job description

Join a team that boasts an impressive track record of excellence in delivering top-tier home health, hospice, wellness, and public health services to our valued patients and community.

Our non-profit organization is a continued recipient of five-star patient experience ratings with the Centers for Medicare and Medicaid Services, the highest achievement possible. We are proud to be ranked as a Top 100 Women-Led Business in Massachusetts by Boston Globe Magazine and The Women’s Edge.

Today, NVNA and Hospice is a vibrant agency serving 27 communities and providing 120,000 patient visits per year with a staff of 331—including 123 nurses—and a reputation for excellent care, efficiency, flexibility, and innovative thinking.

We continue to uphold our values of community, high-quality services in a safe environment of care, integrity, professional development, respect and caring, excellent customer service, and employee well-being. We are neighbors helping neighbors.

As a Clinical Team Assistant, you would be responsible for intake. You will assist Clinical Managers and support the clinical staff to improve communication and ensure quality patient care. Acts as the key link between clinicians and clinical managers. The schedule for this position is Part-time, 24 hours per week, 8 am-5 : 00 pm.

What will you be doing :

  • Assures scheduling is done on a timely basis (daytime, evening, weekends, and holidays).
  • Ensures appropriate assignment of new admissions and resumptions of care in consultation with managers.
  • Adjust schedule to meet expected productivity.
  • Projects daily staffing needs.
  • Coordinates staff’s daily workload, assuring continuity of care.
  • Serves as a scheduling resource to team members, Intake Department and patients.
  • Provides clerical support to clinical managers and clinical staff (i.e., meeting minutes, letters, flyers, faxing, etc.).
  • Assures service satisfaction through appropriate communication with staff, patients and Intake Department.
  • Communicates with per diem and contract staff to update availability.
  • Projects monthly work schedules for nurses and updates scheduling screen with oversight of Clinical Managers.

What we're looking for in you :

  • High school or greater education, AS in Secretarial Science preferred.
  • Minimum of two years of office (clerical) related experience required, in a health care setting strongly preferred.
  • Prior experience as multi-disciplinary scheduler preferred.
  • Strong proficiency in the English language.
  • Proficient in Microsoft Word and Excel.
  • Excellent computer and keyboarding skills required.
  • Congenial and positive attitude.
  • Able to function cooperatively as a team member.
  • Highly organized, flexible and dependable.
  • Able to work under pressure and meet deadlines and meet the agency's attendance requirements.
  • Able to sit for prolonged periods (usually at computer).

    • What's in it for you?

  • Medical, Dental and Vision Benefits.
  • Company paid Life Insurance and Long-Term Disability.
  • Generous Paid Time Off Package.
  • 401 (k) match program.
  • Tuition Reimbursement and Scholarship Program.
  • Mileage Reimbursement (in field positions only).

    • Please Note : Full Benefits available for positions with 30+ hours.

    Limited Benefits available for positions with 20+ hours.

    Per Diem roles do not offer Benefits.

    VACCINE REQUIREMENTS : NVNA and Hospice requires full vaccination for Covid-19 and flu as a condition of employment. An exception to this mandatory requirement can be requested.

    NVNA and Hospice complies with applicable federal and state civil rights laws and does not discriminate, exclude people or treat them less favorably because of race, color, creed, religion, national origin (including limited English proficiency and primary language), sex (including sex characteristics, including intersex traits, pregnancy, or related conditions, sexual orientation, gender identity and sex stereotypes), age, disability (including mental illness and substance abuse disorders), genetic material, veteran status, communicable disease, natural or protective hairstyles or any combination, thereof with regard to admission, access to treatment or employment.

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