Team Administrator - Housing Services

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

It’s an exciting time to be working in housing at Bath & North East Somerset. We are implementing an organisational change programme and have recently launched our Housing Plan 2025-30 which sets out ambitious actions for housing over the next 5 years.

About the Role

The role is primarily based at the Civic Centre in Keynsham with occasional working at other locations and some working at home by agreement. You will work primarily with either the Housing Standards team or the Housing Options team but may on occasions work with other teams across the service.

We aim for high standards of customer service and are seeking 2 highly motivated individuals to join us to be responsible for providing general administrative support within Housing Services.

Your responsibilities will include :

• Provide general administrative support including responding to enquiries by telephone or email
• Arrange and co-ordinate meetings, book appointments, attend meetings to take notes and arrange for their distribution
• Use of information management and other systems to record and retrieve service information
• process of purchase orders and invoices
• assisting with housing standards enforcement
• assisting housing options with customer calls and accommodation placements.
• Assisting with debt recovery and making inspection appointments with property owners / managers.

Applicants will need to show that they meet the requirements of the person specification which include :

You can expect

For an informal discussion regarding this post, please contact Chris Mordaunt on 01225 396282 or Tracy Pullen 01225 396296

About Bath & North East Somerset Council.

Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath & North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work / life balance, and have the support you need. Go to https : / / jobsandcareers.bathnes.gov.uk / why-work-us / our-benefits

At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at https : / / jobsandcareers.bathnes.gov.uk / why-work-us / our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https : / / beta.bathnes.gov.uk / equality-and-diversity

We are a Disability Confident Employer find out more at https : / / shorturl.at / ajrsW