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IT Support Technician Apprentice

IT Support Technician Apprentice

Jago ConsultantsHorsham, GB
30+ days ago
Salary
£20,812.00 yearly
Job type
  • Permanent
Job description

Job Description

Excellent opportunity for a n Enthusiastic Apprentice ICT Support Technician to join a school ICT Support team based in Horsham . The successful candidate will be reporting to the Network Manager, and will be required to work as part of a small team providing 1st line support to staff & students, and assist with the day to day operation of the Support Team – this includes supporting and maintaining over 500 network PC stations & classrooms with interactive TVs. You will also be required to undertake a criminal record check via the DBS.

Position Overview

  • Install and configure computer hardware, printers, software, systems, networks and ensure the latest software upgrades are implemented
  • Setup equipment such as PC, laptops, mobile devices, and other specialist equipment, ensuring systems are ready for use.
  • Deliver hardware and resources to work areas and offices as required
  • Carry out assessments to determine the need for changes in hardware / software configurations
  • Repair or replace components of a computer / network system as necessary
  • Detect, diagnose, and resolve PC, printer, mobile, and peripheral device faults
  • Perform scheduled maintenance on computer hardware, software, and networks to ensure efficient operations
  • Provide technical support across the school (in person or over email, phone)
  • Respond in a timely manner to hardware & software service issues and requests
  • Perform diagnostic tests and troubleshooting to identify computer users issues
  • Educate & train users on procedures for resolving or preventing recurrence of a problem
  • Assist in testing and evaluating new technology

Position Requirements

  • 5 GCSEs Grades A-C / 9-5 or equivalent (Including English & Maths)
  • Attention to detail focus on daily tasks
  • Good learner willing to get involved and contribute
  • Passion for Technology
  • Analytic Problem Solver / Good Time Keeping

    • Position Remuneration

  • Monday to Thursday 8am – 4pm & Friday 8am – 3 : 30pm
  • Salary : Grade 3 – £20,812
  • Training provided from an experienced IT Training team
  • Long-term security and the opportunity to progress into a permanent position

    • Successful completion of the apprenticeship gives you accredited Level 3 Information Communications Technician, with training in how too :

  • Efficiently operate & control your ICT infrastructure – Physical or Virtual hardware, software, network services & data storage
  • Use Infrastructure management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information system needs for your business.

    • If you are looking to start your IT career – this is the perfect position for you.

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    IT Support Technician Apprentice • Horsham, GB