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Corporate Receptionist (MSR)
Rapport Guest ServicesCanary Wharf, United Kingdom30+ days ago
Salary
£31,500.00 yearly
Job descriptionExperience in customer service is essential. Corporate or five star hotel experience is preferred. An up-beat individual with integrity and a can-do attitude. Passionate about delivering great service and take responsibility for my contribution to the team. A customer focused team player who is recognized as patient, friendly, reliable, adaptable, flexible and takes pride in what they do. The candidate will embrace change, lead by example, and empower others through a consistently positive approach. Someone with a desire to be part of a winning team, where you can truly make a difference. Previous Front of house experience within a luxury hotel environment, premium airlines or a corporate business environment is preferred.
Role Responsibility
- To provide seamless guest management on behalf of the clients, including the active welcome of all employees and guests into the building, hosting and escorting of guests when required
- To take ownership of the reception areas, checking standards of cleanliness and reporting all faults or issues promptly
- When on client floors; to meet all guests at lift lobby / reception areas and escorting to their meeting rooms
- Perform room checks, ensuring that high levels of cleanliness are achieved and that all rooms have the correct branded items
- To work closely with all other service providers, contractors and the corporate services team.
- Perform administration duties when required
The Ideal Candidate