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Service Support Manager High Needs SEND 7787

Norfolk County CouncilNorwich, England, UK

15 days ago

Job type

Full-time

Part-time

Permanent

Job description

Description

Service Support Manager 7787 permanent contract 37 hours per week 27711 to 30060 per annum Grade F Norwich

AtNorfolk County Council we are passionate about making a positive impact on the lives of children and young people. OurSEND & Alternative Provision Sufficiency and Strategy Serviceplays a pivotal role in ensuring that children with special educational needs and disabilities (SEND) receive the support to enable them to FLOURISH.

As we embark on an exciting journey of growth and transformation we invite you to join our supportive team and be part of something truly remarkable.

We are seeking a highly skilled and well organised individual to join us as aService Support Manager where you will be at the heart of our ambitions to enhance educational opportunities for children across Norfolk.

This is aunique and exciting opportunityto contribute to the delivery of school place planning and vital provision for children with additional educational needs with substantial new investment into new schools and specialist provision under our Local First Inclusion strategy.

You will work closely with the Assistant Director and senior leadership team analysing planning and successfully delivering local education provision that will directly impact the lives of our young learners.

To find out more about our FLOURISH ambition and our Local First Inclusion Strategy please visit Norfolks Local Offerwebsite.

Travel will be required as part of the role and you will be responsible for your own transport arrangements.A driving licence and access to a car would be beneficial.

For an informal conversation about this vacancy please make contact with Nicki Rider Assistant Director SEND & AP Sufficiency and Strategy at .

Before you apply we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council :

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
Flexible working opportunities including flexitime part time remote and hybrid working dependent on your job role and business need.
Financial benefits such as :

Norfolk Rewardsour employee discounts programme which helps yousave money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.

A Blue Light cardfor Fire Service and Social Care Workers

Relocation expenses (where applicable)

An advance of your expenses if you travel for work

Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions.

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultralow emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditionshere.

Already a Norfolk County Council employee See and apply for internal and external vacancies in myOracleusing your @ or @ email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date : 31 March 2025

All other applicants closing date : 14 April 2025

Required Experience :

Manager

Key Skills

MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 27711 - 30060