Job summary :
- Job title : Digital Account Director
- Job type : Full-time, permanent position
- Primary location : Glasgow City Centre (Hybrid working)
- Reports to : Managing Director
- Salary : From £45k per year
About us :
MLT (Formerly Moore Legal Technology) combines 20 years of legal sector marketing expertise with innovative, AI-enhanced digital marketing strategies. MLT focuses on delivering exceptional ROI and robust online growth specifically for law firms, ensuring our clients not only keep pace with industry evolution but remain ahead of the curve.
We understand the unique challenges and opportunities of the legal market, offering bespoke, results-focused solutions tailored to the needs of each firm.
MLT has ambitious growth plans after an extensive re-structure and brand relaunch over the last 12 months to prepare for the new opportunities that tech innovation and AI bring to the world of digital marketing for law firms. We thrive on good teamwork, work-life balance and a touch of our own relaxed humour. We’re pet friendly too (for well behaved pets).
If you genuinely want to embrace everything that is changing in the digital world, build your own team and craft the future of legal sector marketing, then this is the opportunity is for you.
Job description :
MLT Digital is seeking a dynamic and experienced Account Director to manage and develop a portfolio of low-touch legal sector clients. This pivotal role combines client relationship management, strategic growth initiatives, and project management to ensure the success and satisfaction of our clients within the digital, AI-driven marketing landscape.
Key responsibilities :
Manage and grow a portfolio of low touch, legal sector clientsAdhere to strict and accurate briefing, scoping, and delivery protocolsDevelop and implement strategic digital marketing roadmaps / plans tailored to each client's needs and goals, underpinned by performance dataCollaborate with internal teams (Operations, Content, SEO, PPC, Data, and Marketing) to ensure high-quality delivery of servicesIdentify upselling and cross-selling opportunities to expand client accounts using AI driven market insights and gap analysisMonitor and report on campaign performance, providing insights and recommendations for optimisation and developmentLead client meetings and presentations, effectively communicating complex digital marketing conceptsManage project timelines, budgets, and resources to ensure client satisfaction and agency profitabilityStay updated on industry trends, particularly in AI-driven marketing, Automations and Agents for the legal sectorRequired experience :
10+ years of experience in digital marketing, with at least 7+ years in a leading client-facing roleAt least 12 months working knowledge and experience of AI driven strategies and / or tools – ChatGPT mandatory, Claude, Gemini, Co-Pilot, Perplexity – familiarity is acceptableExperienced level for Teamwork, Asana, Monday, or other Project Management SoftwareStrong understanding of digital marketing channels, including SEO, PPC, content marketing, and social mediaExperience in the legal sector or professional services industry is highly desirableSoft skills :
Excellent project management skills, with the ability to juggle multiple projects and deadlinesConfidence and adaptability to navigate conversations with high-achieving professionalsSuperior communication and presentation skills, with the ability to explain complex concepts to non-technical professional clientsStrong analytical skills and data-driven decision-making abilitiesProven record of accomplishment of managing and growing multiple client accounts simultaneouslyExceptional relationship-building abilities, with a focus on trust and long-term partnershipsAdaptability and resilience, particularly when dealing with demanding legal professionalsStrategic thinking and problem-solving skillsEmpathy and active listening to understand and address client needs effectivelyAbility to remain calm under pressure and manage conflicting prioritiesProactive approach to identifying and addressing potential issues before they escalate to the Operations Director and / or Performance DirectorAdditional requirements :
Degree in Marketing, Business, or related fieldKnowledge of WordPress, Weblium and Joomla platforms would be ideal but not essentialWillingness to work in Glasgow City Centre Tue-Thu minimum weekly, 3 days out of 5Compensation and benefits :
Salary from £45,000 per annumPerformance-related bonus structure25 days holiday plus statutoryOption to work 4 day weekCompany matched pension planOpportunities for professional development and career growth within MLT2 references required
Closing date : Tuesday April 8thWe look forward to hearing from you.
We value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
MLT Digital does not wish to engage Recruitment Agencies at this stage. In the event that speculative CVs are submitted by recruitment agencies, MLT Digital reserves the right to contact these candidates directly and consider them for current / future vacancies without any financial obligation to the recruitment agency in question.
