Account Manager, Depositions and Trial Solutions, EMEA

Description

Summary :

The Account Manager (AM) is responsible for managing and developing relationships with key deposition agencies, law firm clients, and potential clients. This involves delivering excellent service, as well as up-selling and cross-selling opportunities. The role includes responding to quotation requests, keeping clients updated on Epiq’s offerings, and supporting marketing campaigns. The AM will handle both inbound and outbound account management, arrange conference calls and product demos, and oversee the logistical aspects of deposition matters. Additionally, the position requires participation in professional development and experience with CRM systems such as Salesforce

Roles and responsibilities :

• Establishing a day-to-day relationship with deposition agencies, law firm clients and potential clients.
• Responding to incoming queries for quotations.
• Ensuring that clients and prospective clients are kept up to date with developments to Epiq’s proposition.
• Supporting the follow up of marketing campaigns in order to drive attendance to events.
• Outbound and inbound account management and leading marketing campaigns.
• Research accounts, identify key stakeholders and generate interest.
• Setup conference calls and demos for product offerings.
• Participating in training sessions, meetings, skill building and professional development classes.
• Oversee the logistical requirements of deposition matters, through to completion

Required skills :

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.