Site Director / General Manager at Patch Twickenham

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Permanent Contract. Role to commence : End March 2025

Salary : £36,000 - £40,000 (based on experience) + company equity

General Management - Hospitality - Cultural Programming

Our Vision

At Patch, we believe the future is local. That’s why we’re building a nationwide network of neighbourhood workspaces designed to become new local centres for work, culture, and community. We craft beautifully designed spaces on local high streets and in town centres to support people to ‘Work Near Home’, achieve a better work-life balance, and build thriving careers and businesses in their communities. Patch also serves as a venue for cultural and community gatherings. We build relationships with our members, local groups, and cultural organisations to support and host a programme of publicly accessible workshops, talks and events.

Patch is proud to be an accredited B-Corp. This represents an ongoing commitment to demonstrating that businesses can lead positive social and environmental change and be a force for good in our communities.

In the summer of 2023, we opened in Twickenham, making our home in the iconic Art Deco building at 42 York Street. Our vision is to create a new hub for Twickenham and its surrounding areas' entrepreneurs, creatives, and community builders. Inside Patch, you'll find a public cafe, a range of meeting and event spaces (including a podcast studio), and workspaces, from coworking studios to private offices. With our community growing and personnel changes happening, we're looking for a fantastic Site Director to lead the way in ensuring Patch in Twickenham continues to evolve into a meaningful centre for the community.

At Patch, you will lead and nurture our Twickenham site, with the support of a proactive local team, to realise your vision. This role offers an equity ownership opportunity, reflecting our commitment to your long-term growth and success.

Responsibilities

• Community Integration : Strengthen ties with local leaders and groups to integrate Patch into Twickenham's community. Enhance local culture and support businesses through our platform.
• Business Development : Manage on-site sales, conduct tours, close contracts, and drive membership growth. Collaborate with the Growth team to enhance local engagement.
• Site Operations : Oversee daily operations, member experience, and budgets. Ensure financial accountability and site success.
• Cultural Programming : Develop local cultural events and partnerships, and work with our in-house café to make Patch a hub for local creatives and entrepreneurs.
• Leadership and Team Building : Lead a high-performing team that upholds our brand daily. Regularly assess site standards and quality.
• Advocacy : Enhance our presence through active involvement in content creation, crafting engaging local newsletters, promoting our initiatives on LinkedIn, and fostering robust networks and relationships.

About You

Experience

Our Values

Near

Balanced

Built to last

Your learning and development is a company priority. There is no limit to how far you can take your journey within Patch or how far we will support you in your future career.

We offer an expanding range of benefits, including :

Next Steps :

To apply, please send your CV to [email protected] and provide a brief introduction about yourself by clicking the APPLY button on this advert

Successful applicants will be contacted to move on to the next stage of the interview process, where further details will be provided about the subsequent steps.

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