Domestic Abuse Coordinator

Domestic Abuse Coordinator

City : Birmingham, B15 1LZ

Salary : £35,330 per annum

Hours per Week : 35

Term : Permanent

Our client is committed to creating a safe and supportive environment for their tenants, and they are looking for a passionate Domestic Abuse Coordinator to join their Tenancy Services team. If you have a strong understanding of domestic abuse issues and a commitment to advocacy and support, they want to hear from you!

About the Role

As the Domestic Abuse Coordinator, you'll be at the forefront of coordinating specialist support and advocacy to tenants affected by domestic abuse. Working with neighbourhood-based colleagues, you'll collaborate closely with internal colleagues, external agencies, and local authorities, to ensure that those experiencing abuse receive the appropriate safety measures and support services they need. Being a critical friend is vital in this role as you'll be responsible for ensuring all cases managed by frontline colleagues meet a quality assurance framework, providing accountability of the organisation's services whilst ensuring their tenants receive the support they need.

Responsibilities include, but aren't limited to :

• Be the go-to expert for domestic abuse cases, guiding colleagues and advocating for tenants.
• Conduct risk assessments and develop tailored safety plans.
• Work with agencies like the police and social services to ensure effective support and holding agencies to account.
• Developing and deliver training to raise awareness and improve responses to domestic abuse.
• Contribute to policy development and service enhancements.
• Maintain accurate case records and provide performance reports.
• Being responsible for a quality assurance framework that ensures equitable outcomes for tenants.
• Representing the organisation at MARAC and other interventions / forums.

This is a brand-new role the organisation is introducing which offers you the opportunity to utilise your experience of domestic abuse issues and implement improvements to their services leading to a positive impact and experience for their tenants.

The Ideal candidate? To be successful in this role, you'll have :

The service's colleagues deliver services from the location that they are best delivered on any given day. This means that you should expect to work from one of the organisation's  sites as a minimum 3 days week (on average). To successfully deliver this role, you must be willing and able to travel across the portfolio to attend MARAC and tenant visits where needed.

About the Employer  This organisation is one team working together for their tenants. They welcome people from every walk of life, at every stage of their career. They expect a lot from their people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career there, or use your experience to move on, they are here to develop your potential.

Closing Date : 16 March 2025

Interested?

Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.

Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage.

The organisation is proud to be a Disability Confident Employer.

No agencies please.