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Aftercare Manager

Aftercare Manager

Contract ScotlandGrove Green, Greater London, UK
24 days ago
Salary
£40,000.00–£50,000.00 yearly
Job type
  • Full-time
Job description

Job Title :  Aftercare ManagerLocation :  Edinburgh Salary :  £40,000- £50,000 + Company VanAbout the Role : We are currently recruiting for an Aftercare Manager on behalf of a Tier 1 Contractor based in Edinburgh. This is a customer-facing role focused on managing snagging and remedial works across multiple sites. The successful candidate will have a strong trades background, combined with exceptional communication and leadership skills, enabling them to effectively engage with clients and oversee the delivery of high-quality aftercare services.Key Responsibilities : Client Liaison :  Act as the main point of contact for clients, addressing any aftercare issues and delivering outstanding customer service.Snagging & Remedial Works :  Identify and manage necessary repairs and improvements to buildings, working closely with the in-house trades team to ensure the work is carried out effectively and to a high standard.Team Leadership :  Oversee and manage the trades team, ensuring all tasks are completed within agreed timeframes and to the highest quality.Site Visits :  Regularly visit the Port Hamilton site, as well as other sites across Scotland, to monitor progress and manage aftercare activities.Hands-On Support :  While primarily a management role, you may occasionally be required to assist with minor repairs. A van equipped with tools will be provided ...