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Business Support Apprentice

Business Support Apprentice

EssityDunstable
30+ days ago
Salary
£21,255.00 yearly
Job type
  • Full-time
Job description

About the Role

Our Apprenticeship programmes have become well established over many years within our various sites in the UK, and we are proud to see the success and development of the employees who began their career on our apprenticeship programmes.

This Level 3 apprenticeship is designed to develop you over 18 months to reach a nationally recognised qualification in Business Support. You will be based onsite 4 days per week with one day from home / college to focus on your studies.

What You Will Do

In this varied role you will be responsible for :

  • Processing sales orders accurately following processes
  • Responding to customers via email
  • Handling and logging customer concerns
  • Liaising with other teams within the organisation (production, warehousing, transport and distribution) to confirm the status of orders and resolve customer queries
  • Producing data to contribute to key reports, as required

Who You Are

  • You will have a passion for delivering strong customer service together with some experience in a customer focussed role
  • A minimum of 2 GCSE’s at Grade 4-9 (or equivalent) in Mathematics and English
  • Strong IT literacy, ideally with a working knowledge of Microsoft office products
  • The ability to work well under pressure ensuring deadlines are met and outcomes tracked
  • A logical and methodical approach to problem solving
  • Strong communication skills – both verbal and written
  • The ability to work both independently and as part of a team

    • What We Can Offer You

    At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

    Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere.

    Innovate for Good | Excel Together | Be You with Us

    Hybrid

    LI - TH

    Essity-UK

    Together, we are improving lives, every day.

    Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.