We are recruiting for a Client Relationship Manager to provide administrative support, and taking ownership of all areas of service delivery, working in partnership with the relevant Advisors to provide outstanding customer service.
Overview of duties
- Preparation of client annual review meetings and compliant ongoing suitability reports
- following Adviser review meetings
- Preparation of client documentation for switches / withdrawals / top-ups and submission
- Preparation of switch / withdrawal / top-up suitability reports in compliant fashion for adviser
- Delivery
- Execution of additional business submission with Providers
- Manage ongoing client information on back office
- Deal with any ad hoc client queries
- Liaise with Compliance Department, Accounts and other parts of the business to manage
Person specification
Knowledge, skills and abilities :
Previous experience working within the private client financial planning industry isnecessaryStrong working knowledge of private client back office softwareGood IT skills including Microsoft Office suiteExperience of cashflow modelling softwareHonest and trustworthy with a desire to work to the highest standards of complianceExcellent verbal and written communication skillsAbility to work to a high level of accuracy and prioritise effectivelyEducation / and or Experience
Previous experience in a wealth / financial planning roleKey information :
Hours : Monday – Friday, 35 Hours
Location : Bromsgrove, Hybrid
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.