Job summary

If you are looking for an administrator role where you are valued, and want to be part of a team that supports people to change their lives every day then this is the role for you!

Inclusion value the contribution and hard work of all of our team, especially that of our administration workforce. We recognise the importance of the job you do and we know that we can not function without you!

In this role you will utilise all of your expertise in providing a standard administration function which will ensure the smooth running of the hub, this may be ordering stationery, coordinating rooms, answering telephones and, responding to emails. But in addition to this, and most importantly you are the first 'face' or 'voice' someone wanting help sees or hears, and their experience of us, starts with you.

The role is within the Aldershot service for Inclusion Recovery Hampshire Service. Inclusion Recovery Hampshire is the drug and alcohol treatment and support service for individuals impacted by their own or someone else's use of alcohol or drugs. This is an administrator role with a distinction, you are an important part of a team, making a difference.

Main duties of the job

Full-time administrator (working hours per week) for Inclusion Recovery Hampshire Aldershot Hub.

You will be the face of our service by meeting and greeting those we support with a warm welcome whilst providing an administrative function to the hub in response to need.

About us

Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!

Job description

Job responsibilities

Please see the Job Description for further details, a summary is below : Provide a full secretarial service to the team. Understand and supervise the confidential referral system. Preserve and uphold the confidentiality of all client information. Maintain filing systems. Management of incoming post and any onward actions required (for example notifying individuals of pertinent updates / information or escalating where necessary). Generating prescriptions and storing Controlled Drug stationery in line with Controlled Drug Protocols. Signpost and provide callers (, other professionals, staff relatives, drug users, other agencies) with educational information and self-help materials. Take responsibility for monitoring stocks and re-ordering these resources. Ordering and management of stock-levels of office equipment, clinical equipment and resource materials. Perform standard office admin and reception duties (including minute taking and typing letters). Maintaining a tidy, clean and welcoming reception space

Person Specification

Qualifications

Essential

• Education to GCSE level / GCE 'O' Level or equivalent - Math / English minimum

Skills

Essential