Customer Service Apprentice at In-Tend Ltd

At In-Tend Ltd, we are offering a fantastic opportunity to complete a Customer Service apprenticeship. This apprenticeship is designed to provide you with the practical skills, knowledge, and confidence to deliver exceptional customer service in a dynamic business environment.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

In-tend are a leading software provider of e-Procurement systems to both a UK and international client base and employ over 40 staff.  The company has an excellent and proven history of providing apprenticeship, all of which have the potential to lead to full time permanent employment.

Throughout the apprenticeship, In-tend are offering the opportunity to learn about the company, their customers and their range of products and services, whilst affording the opportunity to gain knowledge in core office based skills being fully supported throughout the apprenticeship.

Level 3 Customer Service apprenticeships will be considered for anyone with Level 2 already, and there is the opportunity over time to move to other business departments within the company.

We are looking for individuals who are keen to develop in a professional role – with this in mind the right candidate must not only be able to look professional but also act that way in an open plan office based environment.  They must be able to work in a quiet professional environment.

The right person would be self motivated, enthusiastic with good customer care and focus in mind. They would be keen to take on the challenges of learning about all of our products and services to become well rounded asset to the company.

Preferable have some customer services experience.  Essential to be organised, confident and focused.

Job Function :

• Pro-actively learn and understand In-tends range of goods and services and participate in continual training
• Contact In-tend’s customer and prospective customers for account management and sales purposes; to include calls to current and potential customers; following up on advertising enquiries; following up seminar

delegates offering additional products or services, and following up on event enquiries to aid with revenue

generation for the relevant department / company

to include internal and external customers / clients and suppliers

respect of data.

as advised to you

defined by the Company and in a professional business manner

Team

Where you’ll work

In-Tend House

74 High Street

Maltby

Rotherham

S66 7BN