Talent.com
This job offer is not available in your country.
Project Administrator (Post-Sales) - Solar PV

Project Administrator (Post-Sales) - Solar PV

Good EnergyLincoln, England, United Kingdom
12 days ago
Salary
£23,000.00–£24,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Project Administrator (Post-Sales) - Solar PV

Application Deadline : 9 March 2025

Department : Sales

Employment Type : Permanent - Full Time

Location : Lincoln

Compensation : GBP 23,000 - GBP 24,000 / year

Description

Are you an organised, ambitious individual with a passion for delivering excellent customer service? Join our leading Solar PV company in Lincoln as a Project Administrator (Post-Sales) and help make a real impact in the renewable energy sector!

No day will be the same - here are some of the highlights

As a Project Administrator, you'll be at the heart of the post-sales process, ensuring customer satisfaction and keeping proje

cts running smoothly. From coordinating logistics to handling client communication, your contribution will be key to delivering the exceptional service we're known for.

Responsibilities :

Customer Communication :

  • Provide regular updates to clients on project progress, addressing any questions or concerns.
  • Respond promptly and professionally to client emails, offering clear and accurate information.
  • Handle post-installation inquiries, ensuring all customer concerns are resolved efficiently and effectively.

Invoice Management

  • Assist in preparing and issuing invoices for completed work and services.
  • Track retention invoices and follow up to ensure timely payments.

    • Logistics Support

  • Coordinate scaffolding schedules to ensure all resources are available when needed for installations.

    • Administrative Support

  • Maintain accurate project records and documentation, ensuring everything is up-to-date and accessible.
  • Assist with managing project schedules, communicating any changes or delays to relevant stakeholders.
  • Prepare and issue project handover packs to clients upon completion.

    • Customer Service Excellence

  • Deliver exceptional customer service at every stage, maintaining a professional and positive attitude.
  • Work collaboratively with the team to resolve issues and overcome challenges quickly.

    • What you'll need to succeed

    As a Project Administrator, you'll be at the heart of the post-sales process, ensuring customer satisfaction and keeping projects running smoothly. From coordinating logistics to handling client communication, your contribution will be key to delivering the exceptional service we're known for.

    Responsibilities :

    Customer Communication

  • Provide regular updates to clients on project progress, addressing any questions or concerns.
  • Respond promptly and professionally to client emails, offering clear and accurate information.
  • Handle post-installation inquiries, ensuring all customer concerns are resolved efficiently and effectively.

    • Invoice Management

  • Assist in preparing and issuing invoices for completed work and services.
  • Track retention invoices and follow up to ensure timely payments.

    • Logistics Support

  • Coordinate scaffolding schedules to ensure all resources are available when needed for installations.

    • Administrative Support

  • Maintain accurate project records and documentation, ensuring everything is up-to-date and accessible.
  • Assist with managing project schedules, communicating any changes or delays to relevant stakeholders.
  • Prepare and issue project handover packs to clients upon completion.

    • Customer Service Excellence

  • Deliver exceptional customer service at every stage, maintaining a professional and positive attitude.
  • Work collaboratively with the team to resolve issues and overcome challenges quickly.

    • Benefits you can rely on

    Competitive Salary : GBP 23,000 - GBP 24,000

    Pension Scheme : Our pension scheme is designed to help support and secure your future, giving you peace of mind for what's ahead.

    Private Medical Insurance : We provide private medical insurance to ensure you have access to the best care and support when you need it.

    Generous Holiday Allowance : Enjoy 25 days of annual leave, plus bank holidays, and an extra day off to celebrate your birthday!

    Healthy Work-Life Balance : Enjoy a 35-hour working week, giving you more time to balance your professional and personal life