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Assistant Centre Manager (Residential)

InvestINBloomsbury, England, GB

30+ days ago

Salary

£750.00 weekly

Job type

Quick Apply

Job description

Who is InvestIN?

InvestIN's mission is to bridge the gap between school and the workplace. Our 1 - 2 week immersive experiences provide 'the ultimate work experience' for 15 - 18 year olds through a combination of interactive simulations, site visits, seminars, networking sessions and career coaching to build an understanding of their dream career.

We have a global reach with over 70,000 students from 100+ countries and 4,000+ schools attend our Summer programmes, with 50% of our students joining us from countries abroad. Around half of our students stay with us in our central London accommodation, enjoying our exciting social programme of evening and weekend activities and additional opportunities to network with their peers.

Why work with us?

InvestIN is an exciting, fast-paced and supportive environment, and working with us as part of our summer pastoral team is a fantastic opportunity to extend your experience of young people's pastoral care and safeguarding, along with building a strong foundation for more senior pastoral boarding school roles.

Our comprehensive training programme includes a variety of internal and external training, including :

Bespoke Internal Safeguarding Training
Adolescent Safeguarding Training
FGM, SEND, Mental Health, Prevent, KCSIE 2025 Training
First Aid Qualification
Fire Marshall Training

We also support our team throughout the summer with regular check-ins and staff socials, along with access to our Employee Assistance Programme.

The Role

Our Assistant Center Managers will play an integral role in the operational running of one of our residential centres and the safeguarding and pastoral well-being of the students in our care. Assistant Centre Managers will be responsive and reactive, supporting the Centre Manager to ensure the smooth running of their centre and acting as a first point of call for Safeguarding concerns throughout their shifts. They will manage a team of 1 - 3 Senior Pastoral and Activity Leaders (SPALs), each SPAL managing approximately 3-4 PALs who care for approximately 25 students. Assistant Centre Managers will work closely with the Centre Manager to ensure a strong, efficient team presence for the students. Their core responsibility is ensuring the safety and enjoyment of all students under their care.

Key Duties

Site Management :

Support the overall management of one of our Halls of Residence (UCL Garden Halls or College Halls)

Act as the lead in the absence of the Centre Manager, ensuring continuity of operations and support for staff and residents.

Help ensure the smooth and safe running of the centre

Support the CM with fire duties including evacuation if required

Staff Management

Directly manage 1-3 SPALS, providing operational support and advising on safeguarding and other pastoral care.

Acting as a triage point for SPALs and PALs escalating any relevant issues to the Centre Manager or DSL

Run daily evening meetings with the centre team, facilitating any updates, handovers or follow-ups where necessary

Attend regular handover meetings with the Centre Manager

Support SPALs in their responsibilities of line managing PALs and ad-hoc support on InvestIN's evening social programme

Safeguarding & Pastoral Support

Triage sickness or ill-health of students in accommodation, ensure students are cared for and provided with any medical intervention as required

Triage all concerns from junior centre staff, offering support and advice in instances of safeguarding concerns, bullying or other issues

Act as a point of contact for all students across a 24-hour provision, providing support, intervention and advice relating to health, safety and wellbeing

Spend one night per week on-call for emergencies

Support on external site visits, escorting students to venues where applicable and providing Safeguarding support on key programme days

Manage communication between InvestIN & parents regarding student's behaviour, safety and well-being including sickness or ill-health

Oversee the monitoring and reporting on the well-being of students in your care, including ensuring the implementation of individual risk assessments for students with additional needs and providing regular checks on unwell students

Maintain up-to-date records on all InvestIN's reporting platforms

Behaviour Management :

Oversee and have a positive impact on the overall residential experience including completing regular dorm checks, managing student expectations and behaviour against our Behaviour Matrix, continually risk assess the safety of the facilities and communicating any hazards or risks to the on-site team, escalating concerns to the Centre Manager or Residential Manager where necessary

Act as point of contact for escalation of behaviour management issues

Conduct behaviour management meetings and ensure that warnings and behaviour plans have been documented and actioned by junior centre staff and the programme team

Other :

Understand and act in accordance with InvestIN's ethos and cultural values (set out below)

Adhere to InvestIN's safeguarding policy and staff / student Code of Conduct procedures and practices.

Undertake mandatory safeguarding and child protection training and other professional development activities to ensure that you remain compliant in meeting InvestIN's duty of care in safeguarding practice. (KCSIE 2024)

Please note this list is indicative rather than exhaustive, and you may be required to take on additional responsibilities to ensure the well-being of students in your care.

What would a normal day look like?

While the reactive nature of this role means responsibilities may look different day-to-day, a typical day might include :

Morning :

Be an active presence for the students and staff during breakfast

Triage any safeguarding, well-being or health concerns

Receive handover from nighttime watch and action on any concerns

Oversee the beginning of PALs' shift, communicating relevant handover notes

Support students leaving on time for programmes (escorted by PALs) and lead on room checks for non-responsive students, ensuring that all students are accounted for

Support with parent and student queries if needed

Facilitate the smooth running of student departures for the programme

Daytime :

Respond to safeguarding issues throughout the day, including following up on queries

Regular monitoring of communication channels both internally and with parents.

Action any outstanding parent communication regarding safeguarding, well-being or health concerns

Oversight of ill students staying behind

Evening :

Triage any concerns as students return from their programme

Attend daily team meetings

Maintain a general presence at evening activities and support any behavioural management or logistical issues

Oversee a smooth 'bedtime' ensuring all students are in their rooms

Person specification

You are an organised professional with a genuine passion for working with and encouraging young people. You are enthusiastic, committed, and passionate about young people's health, well-being and safety and believe in strong, fair and clear boundaries. You have a genuine interest in and the experience and skill set needed to safeguard young people. You understand and can connect to today's young communities and the issues they may face.

Experience :

Experienced working in pastoral care for young people (e.g. working in schools, childcare, youth work, after-school clubs, and paediatric healthcare) (essential)

Experience in safeguarding young people (essential)

Experience of working in fast-paced environments (essential)

Experience in leading in operationally complex environments (essential)

Experience in managing teams (desirable)

Experience of working in a residential boarding setting (desirable)

Experience in working with 15-18-year-olds (desirable)

Experience in supporting SEND students (desirable)

You have, and can demonstrate, the following skills and interests :

Excellent reactive prioritisation and problem-solving skills

Calm, kind and supportive approach

Proactive and high-energy

Resilient and positive attitude

Able to respond quickly and accurately in an emergency

Innovative and solution-orientated

Strongly support inclusiveness and diversity

Have a deep understanding of what constitutes a concern and have the ability to act appropriately to safeguard and protect young people

Be reliable, punctual and an open communicator

Be able to adapt and adjust to the changing needs of the live events industry within a safeguarding capacity

A deeply entrenched sense of personal pride in your work, and a commitment to giving students a 5

experience in every interaction

A deep belief in InvestIN's sense of purpose and our programmes

You feel a sense of passion and belonging when you read our cultural values (set out below)

Details of role

Location : Bloomsbury, Central London

Hours : Hours typical of a boarding school setting, with set responsibilities at key hours of the day and on call the rest of the time (you will be asked to 'opt out' of the 48-hour Working Time Directive). One full day off per week.

You will accrue Annual Leave throughout your contract at a standard rate (25 days per year pro-rated). Due to the nature of the role it is unlikely you will be able to take extended leave during your contract.

Salary : £750 per week, plus 2 meals a day and accommodation

Contract : Fixed term contracts available between 30th June and 30th August, with additional training week dates tbc

Full summer contract employment dates 30th June - 19th July, 24th July - 9th August, 15th August - 30th August.

Medium-term contract employment dates 30th June - 19th July & 24th July - 9th August

Short term contract employment dates 21st July - 9th August

A full-summer contract would have breaks in employment on 20

July and 10

August.

Please note that offers will be subject to successful completion of Enhanced DBS checks, Right to Work checks, and statutory Safeguarding training modules. InvestIN reserves the right to terminate contracts in the event of non-completion before contract start date.

InvestIN's Cultural Values

Experience is Truth :

We believe that to learn is to experience. Our mission is to deliver professional experiences to young people that they would otherwise consider a far-flung fantasy. This 'experiential learning' appeals to all the senses and requires live in-person interaction; providing a welcome counterpoint to the restrictive and atomised environment of cyberspace.

Empowerment and Ownership :

We treat all of our students as young professionals, not simply older schoolchildren. InvestIN empowers students by thrusting them into a whirlwind of professional-life simulation, and asking them to stand up and be counted. Along with that empowerment comes the valuable lessons of responsibility. Students are expected to take ownership of their careers immediately, as we give them detailed advice about how to plant the seeds for a successful future; starting now.

Action and Urgency :

InvestIN believes that success requires both action and urgency. We have been able to grow at an exponential rate because we move ideas quickly into tangible steps forward and we execute them. InvestIN's students refuse to be left behind and want to be able to cut through abstract procrastination; becoming empowered to act with decisiveness and urgency.

Ambition :

InvestIN is a fervent supporter of determined ambition. We believe that young people - and whole organisations - must continue to 'think big' in order to achieve their potential. We therefore coach our students to believe that there are no limits to their career ambitions, and give them the tools they need to thrive.

Imagination :

InvestIN is not an ordinary organisation. We create interactive simulations of professional life, which requires a commitment to using our imagination to deliver extraordinary experiences for our students. At the same time, we encourage our students to imagine themselves as young professionals now , not at some distant point in the future. We have discovered that tomorrow's achievements are born from today's visualisation.

Integrity :

At InvestIN, we understand the great responsibility that we take on in coaching students. Sometimes the simplest sentence or action can have a lasting impact on a young person's life. We insist on running our operation with the highest level of integrity : from promoting the value of hard work and satisfaction over shortcuts and monetary rewards, to constantly looking at ways to reduce our carbon footprint.

Safer Recruitment, Safeguarding and EDI statement

InvestIN is committed to safeguarding and promoting the welfare of children and young people and expects all staff, seasonal workers, and external professionals to share this commitment.

InvestIN are committed to making our recruitment processes as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values difference, recognising that employees from a variety of backgrounds bring important and positive contributions to InvestIN's culture.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to work with InvestIN will be conditional upon the receipt of a satisfactory response to a check of Police records via the Disclosure and Barring Service (DBS). The Disclosure and barring Service helps employers make safer recruitment decisions and prevent unsuitable candidates gaining access to minors or vulnerable adults.

Open Source Searching Guidance

InvestIN are committed to ensuring that we follow and implement legislation and advisories as set out in the KCSIE 2024 framework. Please see the below statement extracted from Harrison Clark Rickerbys Solicitors (HCR Law - https : / / www.hcrlaw.com / blog / kcsie-2022-safer-recruitment-the-use-of-online-searches-an-update / ) regarding the updates within the KCSIE framework relating to open source searching as part of the safer recruitment process.

KCSIE 2024 states :

as part of the shortlisting process, schools and colleges should consider carrying out an online search as part of their due diligence on the shortlisted candidates. This may help identify any incidents or issues that have happened, and are publicly available online, which the school or college might want to explore with the applicant at interview." (para 226, KCSIE 2024)

Use of AI Policy

All applications must be the original work of the applicant. The use of AI tools to generate or significantly modify any part of the application is strictly prohibited.