Project Analyst I - Global Commercial Credit

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Description

This opportunity sits within GSI (Global Commercial Credit Strategy and Integration) – this is the project team which creates strategies and integrates new products and changes into the Commercial Credit International teams. GSI drives the optimal strategy for Global Commercial Credit (GCC) and works on multiple integration and analytical projects from conceptualisation through to implementation.

As a Project Analyst in GSI you will contribute to developing meaningful strategies to drive our goals, establish & demonstrate strong working relationships with project partners (Operations, Capabilities, Compliance, Risk), seamlessly integrate changes into our production teams with potentially negative impacts minimised, and opportunities to realise expected benefits maximised.

Job Responsibilities :

• End-to-end project management across International Commercial Credit markets
• Develop and maintain strong working relationships with key partners
• Work on multiple initiatives at a time, owning changes and working as a team on larger projects
• Contribute to strategies to meet and exceed Commercial Credit goals - improving operational effectiveness, maximising overdue dollars we collect, minimising any risks and enhancing the customer experience
• Provide analysis and insights to drive improved Right Party Contact rates and Total Dollars Collected metrics
• Create and maintain project plans and status reports, providing stakeholders with regular updates on timelines, milestones, risks and metrics to support timely completion of projects
• Ensure that Legal and Regulatory controls are central to everything we do when implementing and executing projects
• Deliver clear and effective communications
• Reinforce the GCC brand with business partners, in alignment with our global objectives

Required skills :

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.