Professional Services Consultant (LIMS)

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Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated daily using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our team of over 1,450 professionals, based in Woking, UK, and Tucson, Arizona, aims to enhance diagnostic workflows and promote healthier, safer communities.

Role Description

We have two positions available, seeking candidates who speak English / Spanish and English / German. This is an international role (EU / UKI), and candidates can be based in the Netherlands, Belgium, Germany, Spain, France, or the UK.

The Clinisys Laboratory Solutions (CLS) consultant acts as the liaison between the company and its customers, providing professional services with quality software solutions. You will implement our solutions, participate in interface integrations, analyze, configure, validate, and contribute to our product roadmap, ensuring customer satisfaction. Our core values—customers, promises, simplicity, and teamwork—guide all interactions.

This role offers the opportunity to work with our global and European teams.

Responsibilities

• Implement Clinisys solutions for customers.
• Conduct gap analysis, workshops, configuration, testing, and validation support.
• Manage improvements and upgrades, act as customer interface for needs gathering.
• Integrate CLS with third-party applications and laboratory instruments.
• Collaborate with project managers and management.
• Contribute to product and service improvements.
• Work with sales to define configuration and interfacing efforts.
• Train and mentor other CLS consultants.
• Participate in demonstrations and presentations, act as an in-house expert.
• Provide subject matter expertise to influence product development.
• Conduct on-site or virtual assessments and follow-ups.

Knowledge, Skills & Abilities

Additional Details

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