Senior Lettings Negotiator

Adam Hayes are a forward thinking and progressive company with a fantastic industry reputation. Our company is dedicated to progressing our staff members and offer individual training plans to allow them to develop. Boasting an extensive trophy cabinet including Gold Winners for London Estate Agency of the Year and an unrivalled culture for our staff to thrive, we consider ourselves to be amongst the best in the industry.As a leading independent Estate Agency we are currently looking for a

Senior

Lettings Negotiator to join our Lettings Team. This is an excellent opportunity to join an established firm within a great team. The role requires an individual who is efficient, able to work to tight deadlines and with an excellent eye for detail.

The benefits of being a

Senior

Lettings Negotiator

at Adam Hayes Estate Agents£22,000 to £26,000 basic salary, dependent on experienceAdditional uncapped commission up to 20%5 Day weekSponsorship of ARLARegular social get togethers33 Days annual holidayFantastic promotions and career progressionCareer progression opportunitiesCompany smart phone, for completing role-related tasksIndustry-leading trainingEarn a nationally recognised qualification (inc. ARLA)Working alongside the directorsCar Allowance

The responsibilities of a Senior Lettings Negotiator at

Adam Hayes

Estate AgentsHandling all calls and emails enquiries.

Manage diary and time productively

Deal with customer enquiries effectively (see service charter)

Register and qualify buyers effectively

Arrange and

accompany

viewings to company standards

Follow up viewings and feedback and agreeing price reductions where possible.

Qualify offers in detail and negotiate best price for the landlord

Handle and book in market appraisals

Prospecting & canvassing to generate valuations and build vendor database

Answer all incoming communications (internal and external)

Agreeing deals and ensuring monthly KPIs and bankings are consistently hit

Ensure focus on own development and progression

Record personal performance and prepare figures for monthly 1-2-1s

Escalate queries outside of own authority level

Maintain compliance with industry regulations and internal processes

Any other duties requested by manager or Directors.

The skills and abilities you will require to be a

Senior

Lettings Negotiator

Adam Hayes

Estate AgentsA Full UK Driving LicenceProgressive and positive attitude in all situations

Solutions and results focused

Flexible and adaptable approach

Dependable team player

Committed to personal development

Always presented immaculately

Determination to secure new business and hunger to do deals

Ability to deliver excellent customer service

as per charter

Develop time management skills and prioritis

workload.

Ability to work under own initiative and as part of a team

Ability to follow company processes and procedures

Negotiation skills to achieve the best outcome for the business and the customer

Conflict

complaint

resolution within own levels of authority

orking on ARLA qualification

Ability to meet deadlines and follow company process

Have a good understanding of our CRM and use it productively.

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