Branch Manager

Branch ManagerLocation : Harrogate, North YorkshireSalary : £35,000 - £40,000 + OTEHours : Monday to Friday, 8 : 45am – 5 : 30pm & 1 in 3 Saturdays (9am – 4pm) with a day off in lieuWe’re recruiting on behalf of our growing client in central Harrogate for a Branch Manager. This is an exciting opportunity for an experienced estate agency Branch Manager with a passion for leadership and a strong focus on customer service and performance.As Branch Manager, you will be responsible for the day-to-day running of the Harrogate office. You’ll lead by example, support and motivate your team, and deliver excellent results through strong business development and relationship building. You’ll also be hands-on with valuations and client interaction, playing a key role in growing and maintaining the branch’s success.Responsibilities :

• Oversee the daily operations of the branch and ensure high levels of service delivery.
• Carry out property valuations and convert them into instructions.
• Lead morning meetings and set daily goals for the team.
• Allocate tasks and support team members in achieving targets.
• Monitor performance, provide training, and motivate the team to meet objectives.
• Maintain regular communication with vendors and applicants.
• Manage the office diary including appointments and viewings.
• Handle client queries and resolve complaints professionally.
• Monitor local market trends and maintain up-to-date competitor knowledge.
• Actively promote the business and support new business generation through canvassing and client relationship management.
• Report weekly branch activity and performance to senior management.Requirements :
• Previous experience as a Branch Manager within estate agency.
• Strong leadership and team management skills.
• Proactive, driven, and target-focused.
• Confident, customer-focused, and highly organised.
• Valid driving licence and vehicle are essentialIf you’re a motivated estate agency professional looking for your next leadership role in Harrogate, we’d love to hear from you. Please apply via the link or contact Unity Resourcing for more information