Logistics Administrator

Job Description

Job Title : Sales / Logistics Administrator

Location : Sutton, Surrey

Hours : Hybrid

Salary : Competitive

Are you a confident communicator who thrives in a fast-paced environment? We're looking for a Sales / Supply Service Representative (SSR) to join a dynamic team based in Sutton.

This is a hybrid role, combining customer service and supply chain support—perfect for someone who enjoys building relationships, solving problems, and staying organised.

About the Role :

As an SSR, you will be the first point of contact for customers or suppliers, depending on whether your role focuses more on the sales or purchasing side. You'll handle everything from order placement to query resolution, playing a key role in ensuring operational excellence across the business.

Key Responsibilities :

Sales-side duties include :

• Handling incoming customer orders via phone and email
• Entering and managing orders through an ERP system
• Resolving issues such as pricing questions or delivery delays
• Building strong relationships with customers and internal teams
• Investigating and resolving customer complaints

Keeping systems and colleagues updated w...