Business Administrator Apprentice – Level 3
A leading training provider has an exciting opportunity for an aspiring Administrator to join their team at their head office in Chesterfield. As an apprentice you will gain invaluable skills, a prestigious Level 3 qualification and help the company continue to grow and reach their targets.
About our client :
Our client is one of the country's leading providers of the Drink Drive Rehabilitation Course. This is a court referred course for those who have received a ban by the courts for drink driving. They hold training courses throughout the UK in respect of Drink Drive Rehabilitation on behalf of the Driving Vehicle Standards Agency (DVSA) and HMCTS.
The role :
Monday to Friday between 9am to 5 : 30pm and 1 Saturday in 5, between 9am to 12pm
Total working hours : 35
What you will do in your working day :
- Assisting in resolving any administrative issues
- Perform data entry tasks accurately and efficiently, ensuring all information is up to date in our systems
- Printing and collating of post
- Maintaining and supporting with electronic and hard copy filling systems
- Inbound and outbound calls (no cold calling involved)
- Dealing with inbound customer enquiries through emails & telephone calls
- Answering telephone and email enquiries professionally and within a reasonable timescale
- Maintaining and updating information on our CRM system
- Open and sort documents accordingly
- Taking payments by telephone on our company operating system
The training you will receive :
Level 3 Business Administration qualificationAll training is undertaken online, through a combination of self-paced eLearning and live online classesFunctional skills in English and Mathematics, if requiredProspects :
Potential full-time role on successful completion of the apprenticeship
Essential Skills :
Good communication skillsTime management skillsWord Processing and Spreadsheet competenceAbility to work on your own and also as part of a teamStrong attention to detail both personally and to your workOrganised and able to prioritise workloadAmbition to grow within the businessDesirable Skills :
Ability to thrive in a fast-paced environmentConfident telephone mannerPrevious experience in an admin related role.GCSE or equivalent English (Grade AC 9 / 4)GCSE or equivalent Mathematics (Grade AC 9 / 4)The apprenticeship :
Qualification : Business Administration Level 3
Duration : 15 months