Scheduler Social Housing

About the CompanyA long standing and reputable Housing Association in Liverpool are looking for an experienced Scheduler to join their responsive and planned repairs team. This is a team with a supportive and flexible culture and opportunity for future progression.About the RoleAs a Work Scheduler, you will be the main point of contact between tenants and trade operatives, whilst actively supporting the operational delivery teams including Contracts Managers, working to maintain productivity and improving customer satisfaction. The post holder will issue and control works and track progress, liaise with tenants, plan in work scheduling and make appointments to facilitate effective repair services. Whilst working in conjunction with internal trades teams in general including liaising with tenants to update and help facilitate the smooth running of the delivery of the maintenance service both reactive and planned.- Undertake all relevant tasks associated with scheduling tasks to support the Organisation as a whole, whilst maintaining a high level of awareness of relevant policies and procedures- To proactively manage and build strong links within the teams throughout the business to ensure the scheduling function is helping them to achieve their aims and targets.- To work with the Operations Manager and Contracts Managers to identify key risks within service areas and ensuring that appropriate measures are in place to mitigate ...