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Administrator

Administrator

Principal Medical LimitedBanbury, Oxfordshire
30+ days ago
Salary
£11.66 hourly
Job description

Job summary

We are recruiting administrators to support ourvaccination programmes for flu, Covid, shingles, pneumococcal, MMR and RSV(this list is not exhaustive). You will work as part of a dynamic team indelivering a safe and effective service for the administration of vaccinationsto patients aged from 6months.

Main duties of the job

  • You will support the smooth running of vaccination clinics
  • use computer software to accurately record patient data
  • First contact for patients attending the vaccination clinics

About us

PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010

Job description

Job responsibilities

Our clinics will be operating Monday to Saturday, subject to demand for vaccinations. We are looking for administrators who :

  • Are competent on IT and able to learn new systems quickly
  • Can deal with patients in person and by telephone answering queries and requests for information
  • Can process appointment requests for appointments and maintaining the patient database
  • Can support the smooth running of busy vaccination clinics.
  • Can accurately enter data onto clinical systems
  • Will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures in line with local and national guidance

    • Training will be provided, as required. You will receive an induction when you join us so you can meet the team.

    You will undertake activities such as :

  • Contacting patients to book them in for their vaccinations
  • Answering queries from patients regarding their vaccinations
  • Data entry onto clinical systems
  • Ensuring consultation rooms are clean and tidy after clinics
  • Monitor team email Inbox
  • Deliver excellent levels of patient centred service
  • Facilitate the smooth and efficient running of clinics
  • Carry out any other administrative duties as deemed necessary

    • Person Specification

    Qualifications

    Essential

  • Educated to GCSE level

    • Experience

    Essential

  • IT literate
  • Polite telephone manner
  • Calm under pressure
  • Experience at working both independently and in a team according to practice and PCN processes and protocols
  • Attention to detail and accuracy of data input
  • Flexible approach and a team player.

    • Desirable

  • Problem Solving

    • Skills and Knowledge

    Essential

  • Good organisational skills and IT literate.
  • Ability to make decisions appropriate to your role and level of competence.
  • Understand and observe strict confidentiality.
  • Able to undertake the requirements of the post.
  • Reliable, flexible and excellent attendance record.