Position based in Shepshed, Leicester from January / February 2025 – to work from alternative location(s) until new facility is operational.
Job Types : Full-time, Permanent
Salary : Up to £45,000 per year
Benefits we offer :
- Company pension – 4% employer / 4% employee contribution
- Private healthcare – with opportunity to upgrade to include immediate family
- 25 days holiday plus bank holidays plus opportunity to buy up to 4 days or sell up to 5 days.
- Life assurance – 3 x salary
- GIP (Group Income Protection)
- Annual employee wellbeing payment.
- Long service and success awards and recognition
- Many training development opportunities.
- Full PPE provided for all climate conditions
- Employee assistance program via Health Assured.
If you are looking to work in an environment where the importance of team spirit is valued highly, where safety of staff is of primary importance and where you are encouraged to enhance your skills set, then TIP Group are the business for you.
TIP Group is a “Great Place To Work” certified company and we are constantly investing in the latest IT technology, tooling & training. Our well-maintained and equipped maintenance facilities and service vans ensure you will have the right tools to best serve our customers.
Responsibilities :
Maintain good workshop loading and prioritise repairs in line with the customer’s and / or our business demandsMinimise trailer / truck downtime by identifying the most economical repair methodEnsure all inspections, services and repairs are carried out in the workshop, on the roadside or at customer’s own premises to a high maintenance standard within the company guidelines and to conform with all current mandatory & EHS (environmental health & safety) legislationManage all workshop systems and processes as requiredEncourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure compliance with the Company’s EHS policy, procedures and legislationMaintain adequate staffing levels by control of holiday requests and workshop loadingControl overtime working in line with maintenance requirementsProcess paperwork in an accurate and timely manner within the company guidelinesIdentify opportunities to exploit the manufacturer’s warranty and goodwill schemes to best advantageAnalyse branch maintenance trends and highlight to managerEnsure that all agreed goals & objectives are met or exceededEnsure all company vehicles are operated at all times in accordance with road traffic law and company policy and ensure employees adhere to the TIP Mobile Van PolicyProvide high customer service levels & demonstrate Company values at all timesHighlight all potential business commercial opportunities to managersEnsure all staff driving Mobile Service Vans have understood & signed the Mobile Van Policy and it is adhered to at all timesEnsure all staff members wear / use the correct PPE (Personal Protective Equipment) at all timesAdhere to Company health & safety policies and procedures at all times and notify the Branch Manager regarding any health & safety concernsUndertake all required training as deemed necessary by the companyWhilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.
Qualifications / Requirements :
Previous experience of workshop management is an advantage for this positionMust be “time served” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background / experience in trailer repairsHave a customer and team centric mindset and high level of professionalismExperience of managing a team is a distinct advantageSelf-motivated with a high level of enthusiasm and good communication skillsGood organization skills and attention to detail with ability to prioritise workloads and meet deadlines.Ability to work autonomouslyConfidence to pushback and questionAnalytical and numerical approach to interpreting data is an advantageFull and valid driving licence.We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
About Us :
Please click here to access the site and get to know more about our company.
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