Field Service Engineer

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

HOW YOU WILL MAKE A DIFFERENCE

About you :

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.

About Us :

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW , LEARN and MAKE A DIFFERENCE .

We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best-in-class engineering service to our customers.

WHAT YOU WILL DO

The Service Engineer performs required preventive and corrective maintenance on the STERIS / Cantel product lines and field troubleshooting primarily in their service area in the country.

Perform preventive and corrective maintenance required on STERIS / Cantel product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting / calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).

• Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
• Use the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
• Develop and maintain effective, communicative relationships with customers, managers, support functions, and the sales organization.
• Maintain a courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS / Cantel products and services, identifying opportunities, and passing leads to management and sales.
• Other duties as assigned by the Service Manager.

Education & Experience

Preferred Experience

Skills

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare, life sciences, and dental products and services. STERIS is a $5 billion, publicly traded (NYSE : STE) company with approximately 17,000 associates and customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

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