Events Coordinator (9-month maternity cover)

About the role

and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. From weddings to corporate parties, charity galas and private tour, we are seeking an Events Co-Ordinator to help maximise the commercial potential of Hampton Court Palace.

Reporting to the Senior Events Planner, you will join a dynamic, friendly, and highly efficient team renowned for delivering exceptional, high-end events that delight our clients. We are looking for someone equally enthusiastic, with a passion for events and a keen interest in working within heritage spaces.

As the first point of contact for external and internal clients, you will handle enquiries professionally and efficiently via phone and email. Exceptional communication skills, both verbal and written, are essential. You should be a proactive individual who stays calm under pressure, managing a high volume of customer queries with efficiency and diplomacy.

Your role will encompass a variety of tasks that demand exceptional attention to detail. These include gathering and organising information to prepare client contracts and invoices, facilitating internal communication, and managing tour packages. Additionally, you will liaise with suppliers to gather pre-event and post-event information for commission purposes. Your ability to handle these responsibilities with precision and care will be key to the success of this role.

We are seeking candidates with strong organisational and co-ordination skills who are eager to start their career in the Events industry. Your primary responsibility will be to provide high-quality administrative support to the team.

Strong IT skills in Microsoft Word and Excel are essential, along with the ability to manage databases, maintain spreadsheets, and organise filing systems effectively. A good understanding of the events industry would be an advantage.

Benefits include :

• Overtime and time off in lieu
• Hybrid working
• Enhanced holiday entitlement
• Family friendly policies and benefits
• Staff discounts

Please find further information in the attached job profile.

Closing date : 26th January 2025

Interviews : from 4th February 2025