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Jo Malone London - Boutique Manager - John Lewis - 37.5 Hours

Jo Malone LondonCheadle, England, United Kingdom

30+ days ago

Salary

£22,000.00 yearly

Job description

We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

Competitive industry salary
Commission scheme eligibility
Annual Leave & Family Leave
Product discount / Staff Product Concession monthly credit spend allowance
Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
Benefits platform with exclusive discounts and offers
Work Life Connections – Employee Assistance Programme
Extensive Training & development offering

I,D&E STATEMENT

Qualifications

You will have :

Proven retail management / assistant retail management experience preferably within beauty or a fast-paced retail environment

Experience setting sales and customer service targets, sales analysis and staff scheduling

Previous retail operations experience including inventory and facilities management and cash reconciliation

Proven track record of leading, coaching and developing a team to succeed

Experience of creating and executing in-store events

Flexible availability across days / hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before / during the interview.

Proficient in Microsoft office

Proof of right to live and work in the country