Food Store Manager

About the role :

Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership. From motivating the team and overseeing store performance to rolling up your sleeves and getting stuck in, our Store Managers help to maintain our high standards every day.

In this role, you’ll combine a community spirit and a passion for customer service, working alongside your team to serve your community, keep customers happy and ensure the store is hits its targets. You’ll take pride in your team, building an inclusive culture that encourages engagement and personal development for colleagues to reach their full potential. Some of your duties will include (but are not limited to) :

• Taking full responsibility for the performance and day-to-day operations of your store
• Motivating and encouraging your team to support the achievement of the key performance indicators for the store
• Effectively delegating workloads and organising store schedules over a four-weekly period
• Ensuring and providing excellent customer service, setting the standard for your team and inspiring them to achieve it
• Coaching your team to be passionate and knowledgeable about the products in your store, by building our brand and providing customers with great availability, freshness, and service to ensure they come back for more
• Working towards our purpose and approach, by being helpful, inspiring and trustworthy in any given situation

About You

Our Store Managers are role models for their teams, and therefore need to be enthusiastic and motivating leaders. You'll be proactive in your approach to deliver superb customer service and promote outstanding store performance, to ensure our customers and members have the best experience possible. You’ll need to show us :

You’ll need to be over 18 years old to be a Food Store Manager, as you’ll need to authorise age-related sales.

Benefits :

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including :

We are committed to the development of our colleagues and will support you to achieve your career goals. As your confidence grows, you’ll have the opportunity to take on additional responsibilities and further progress your career with us through ongoing training!