Job summary

Head of Office - SPCC

This role drives delivery of the SPCC�s Business Plan against the Strategic Objectives, and is responsible for maintaining the effective, efficient and fair operation of the business. The role requires strategic planning and horizon scanning, with a focus on driving change, continuous improvement and quality.�

Job description

With line management of a small delivery team you will :

• Utilising P3M techniques, you will be responsible for the implementation of a fully functioning independent investigatory body and supporting head office that will include the delivery of standard opening procedures, governance, finance, human resources, IT, legal, health and safety, customer services and facilities management.
• Design, plan and implement business strategies, plans and procedures that deliver the SPCC vision and objectives.
• Drive performance and ensure services are delivered against the plan and within resources
• Implement an assurance regime, review operations and implement measures regarding the efficiency of the SPCC operational processes and take steps to improve them. Liaising with stakeholders for quality assurance purposes and measures.
• Lead the continued development of the SPCC functions, ensuring operations and practices meet required standards and adhere to policy, legislation and jurisdiction while promoting innovation in Service design and delivery.
• Direct and oversee the operations of the SPCC, prioritise activities and making any necessary changes to meet business goals and projections
• Establish a risk management and escalation framework, identifying mitigations and escalation points.
• Develop and control all operational budgets and forecasts to ensure that the SPCC has all the resources required to meet its objectives within agreed financial parameters.
• Robust capacity planning through the provision of resource management oversight to advise the SPCC on potential resource stretch, capability and utilisation.
• Implement an oversee an enduring Governance and Reporting framework, creating KPI�s and taking responsibility for monitoring performance against the framework.
• Oversee the creation of the annual report, providing direction and guidance on its content.
• Act as Policy owner for all relevant policies, ensuring their timely maintenance and updates
• Undertake and coordinate stakeholder engagement to ensure a fully collaborative approach, deliver detailed updates across all stakeholders and governance bodies as required
• Communication and presentation skills; the ability to present both verbally and written using data and evidence in a way that can be adaptable and readily understood at all levels. This will include written Ministerial submissions, internal and external comms and verbal briefings.
• Support the SPCC to build and maintain staff engagement levels.
• Act as senior advisor to the SPCC on MOD policies and processes.

Person specification

MOD Core Competencies :

Experience and Knowledge :

Essential

Desirable

Behaviours

We'll assess you against these behaviours during the selection process :

We only ask for evidence of these behaviours on your application form :

Benefits

Alongside your salary of �67,820, Ministry of Defence contributes �19,647 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.� This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note : Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

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