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Lounge Host

SodexoUnited Kingdom

13 days ago

Salary

£13.00 hourly

Job type

Full-time

Job description

About the Role

HostatUnited Lounge Terminal 2 Heathrow airport

We’re experience makers. And food fanatics. And we’re hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.

Be part of something greater.

Greet customers in a friendly and welcoming manner, always providing exceptional customer service to ensure that Service Standards and Procedures are always followed. To ensure that all displays front of house is replenished when required ensuring the unit always operates to a consistently high standard of food quality & presentation and to the agreed specifications. To greet and engage with passengers during service, should be able to multitask and can work well with others.

We maintain the highest of standards and, with your help, we’ll be ensuring that all our services are delivered with care, flair and of course, a winning smile!

You must be able to provide 5 years working history and 5 years address.

Package Description

40 hours per week

From £13 per hour

Working pattern - 2 early, 2 late - 2 off

Early shift 04 : 30 till 13 : 30 Late shift 13 : 15 till 22 : 15

Many employee benefits, rewards and recognition.

Main Responsibilities

To be able to present the menu to customers and be familiar with all dishes.
To ensure that Service Standards and Procedures are always followed.
To ensure all counters are set up to the agreed standard and specification.
To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers.
To ensure timely and accurate delivery of orders.
To ensure the dining area is kept clean.
To provide refills of water and other beverages.
To be able to accommodate customers’ needs and questions.

Additional Responsibilities

To attend all location meetings as required.

To show commitment to company values in all aspects of your role.

To act as a positive ambassador for the business.

To attend to any reasonable request made by the client or Sodexo Management.

To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is always delivered.

To follow objectives set by management and use the training given when necessary.

The Ideal Candidate

Essential

Excellent customer service

Previous experience working in a hospitality role

The ability to prioritise and have an eye for detail

Knowledge of food safety and COSHH (advantageous)

Good communication skills – written and verbal

The ability to demonstrate great teamwork

The ability to follow instructions

Desirable

Lounge experience

About The Company Sodexo Live!

We’re Experience Makers. And go-getters, fanatic foodies, and community pillars.

At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. Because at Sodexo Live! we’re so much more.

Why choose Sodexo Live!

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling.

Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs : we see them as key to improve the quality of life.

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