Job Description
The role is responsible for providing EA support to the Global Head of HR Operations and other support as necessary in the GBS (Global Business Services) environment. This role requires a team player but one who has the ability to work with substantial independence and initiative - dealing proactively and confidently with a range of people, tasks and situations. You will be used to juggling multiple priorities. You will enjoy working in a fast-paced environment and you will have excellent organisational skills.
This is a 12-month assignment for maternity leave cover.
This role is within the GBS team and it is critical that it maintains discretion and confidentiality at all times.
- Manage complex diaries across a number of time zones. Advanced MS Outlook essential.
- Managing mailbox with efficiency and discretion at all times.
- Manage the processing of invoices via SAP & Oracle (online system). Training will be provided.
- Manage the processing of expenses via Barclaycard Spend Management (online system). Training will be provided.
- Book travel as and when required.
- Arrange both internal and external meetings and when required collate and issue agendas.
- Book meeting rooms using, including refreshments.
- Arrange lunches for internal meetings.
- Notify Front of House (FoH) of external visitors.
- Organising global conference calls – both audio and video as necessary, across a number of different time zones.
- Organise location / departmental events including team volunteering and sustainability initiatives.
- Building strong relationships with all levels across the entire Group and key external stakeholders, both in the UK and internationally. Key relationships for this role will be with EA / PA’s across the commercial divisions and Global Support functions.
- Flexibility to cover senior EA’s absence, as and when required.
- Support in preparing presentations, often at short notice. Intermediate user of MS PowerPoint essential; advanced user capabilities preferred.
- Support in preparing reports. Advanced user of MS Word essential.
- Carry out administrative tasks on behalf of the HR Operations team and support broader Operations team on an ad hoc basis
- Carry out control testing for specific colleague processes.
Qualifications
Excellent verbal and written communication skillsStrong interpersonal skills with an emphasis on working within a team spirited environment.High standards of accuracy, quality and attention to detail.Willingness to provide and accept feedback.Flexible and possess ability to adapt to a fast-changing and growing environment.Strong time management skills and ability to prioritise and work effectively under pressure without compromising quality whilst meeting tight deadlines.Enthusiastic, confident, outgoing "people-orientated" personality required - able to liaise with people to achieve work goals whilst enhancing relationships.High-energy, robust and resilient, able to perform well and remain calm under pressureAbility to keep information organised and confidentialNote-taking skillsCommitment to high standard of excellenceCommitment to role, as demonstrated by willingness and flexibility to support the Strategy Director, where at times it may be necessary for the employee to work reasonable additional hours in order to satisfy the duties and responsibilities of the positionThis role is a Colchester role based on a hybrid balanced working model.Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include :
Freedom & flexibility : colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact : take up to four days per year to volunteer, with charity match funding available tooCareer opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out : 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the worldWe’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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