Role : Response Engineer
Location : Warrington
Working Pattern : Twilight
Who are we?
Evander is the UK’s specialist provider of domestic and commercial glazing and locksmith services to the insurance, home emergency, facilities management and property services. We provide / 7 response and fulfilment services – making where you live and work safe, secure and sustainable.
The Role :
Responsible for establishing a positive customer relationship whilst undertaking all assigned reactive emergency work to secure properties and carry out simple site surveys - accurately assessing damage while specifying and completing documentation in respect of repair, replacement or repudiation.
What to Expect :
- Meet with customers on site, explain the role of Evander, the process to be followed and the service standards to be expected
- Undertake appropriate works to make safe / secure / survey ensuring compliance with operational and legislative procedures and standards
- Ensure that all commercial processes have been carried out and all the relevant paperwork has been collected from site and that all log on processes have been completed correctly
- Examine areas of damage and accurately measure, specify work and all parts required for simple surveys and complete as necessary the appropriate documentation
- Ensure all information is accurately captured on PDA while complying with the correct process
- Ensure a safety risk assessment is undertaken and recorded appropriately and complete a method statement if required
- Ensure all paperwork, time sheets, activity sheets are completed in timely manner
Who are we looking for :
Valid Driving licencePrevious experience in a similar roleWell-presented and business likeMust have a proactive style and be effective working both as a team member and on own initiativeMust be able to demonstrate sound judgment when making decisions.Locksmithing SkillsGlazing SkillsMission :
We believe that where you live, and work should always be safe, secure and sustainable.
Love our customers. Create a Great Place to Work. Grow our Business.
WeAreEvander
Benefits :
Strong internal development and progression programme!Hard working and great company cultureSocial Events and Team Building!Days annual leave + Bank HolidaysMedicash PlanChristmas PartyRefer a friend schemeEnhanced annual leave option - Buy & SelfLife AssuranceColleague recognition schemesEnhanced Family LeaveCompetitive salary packages!Company Pension