Role : Assistant Services Co-ordinatorLocation : CaerphillyHourly rate : - £11.67 per hour - 37.5hrs per weekStatus : Temporary to permanentOur client, a leading company based in Caerphilly, is on the lookout for a proactive and dependable Assistant Services Co-ordinator. In this role, you will be the backbone of the service team, providing essential administrative support to the Service Manager, managing engineer schedules, and ensuring smooth operation of field service bookings and reactive call-outs. Your ability to communicate effectively with various stakeholders, from Project Managers to Subcontractors, will be key to maintaining strong relationships with clients and ensuring their needs are met promptly.Key Responsibilities :

• Provide administrative support to the Service Manager, managing field service visit bookings and engineer calendars using bespoke software.
• Manage specific key accounts as required.
• Attend client review meetings and prepare necessary documentation.
• Liaise effectively with Project Managers, the Contracts Manager, and Subcontractors for various projects.
• Handle telephone queries from clients, recording messages and managing requests.
• Support implementation of field service management software through accurate database updates.
• Collaborate with internal teams (sales, technical) and external stakeholders to ensure seamless service delivery.Requirements :
• Proven experience a...