Project Coordinator

Job Description

Salary Details : Up to £29,000 DoE

About The Role

This role provides a unique opportunity to get hands on with a wide range of tasks across all areas of the Customer Hub – from supporting the delivery of government schemes, to the management of work distribution, process price changes, provision of reporting updates, and system testing. You’ll get exposure to senior stakeholders across the business, giving you the perfect opportunity to display and develop your technical and stakeholder management skills.

You’ll be key to the delivery of government schemes such as the Warm Home Discount, as well as exciting future propositions such as the Smart Export Tariff and lots more to come. As well as this, you’ll take ownership for some of the regular, mass processing tasks which help the Customer Hub tick, and help us all deliver a seamless experience to our customers.

You will have specific targets and KPIs to be met in line with the company vision which will be key to your personal development.

About the team

The Customer Hub is responsible for almost all customer contact and supporting processes, from sales, to billing, to supporting customers when things go wrong or they need extra help with their energy – it’s the front...