Customer Service Advisor - Natwest / Ulsterbank Belfast (Newtownards)

Job Description

Are you ready to take your career to new heights?

• Start date : June 2025 (exact start date TBC)
• Location : Natwest / Ulster Bank. Belfast City Centre - office based training and grad bay (7 weeks). Hybrid once training complete. Great public transport links!
• Salary : £12.60 p / h, £26,208.00 p / a
• Shifts : Full time - 40hrs per week - hours worked between the hours of 07 : 00 and 01 : 00
• Training Duration : 3 weeks training onsite, 4 weeks grad bay onsite
• Probity Requirements : Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history.

Description of the Job

Provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal...