Daimler Truck UK Limited - Aftersales Dealer Development Manager

Daimler Truck UK Limited - Aftersales Dealer Development Manager

Location : Field Based - South

Salary : Competitive, DOE + Benefits + Car allowance

Contract : Full-time, permanent

DEKRA is the world's leading vehicle testing and inspections organisation, with over 47,000 employees in more than 60 countries. The core activities of the global DEKRA business involve vehicle inspections and testing, automotive solutions and claims management.

The role

DEKRA have an exciting opportunity for an Aftersales Dealer Development Manager to join the Daimler Truck UK Limited aftersales improvement programme.

You will be responsible for providing aftersales coaching to the DTUK network, delivering expertise in aftersales process delivery and management in line with DTUK service processes.

This is a key role working with one of our major clients and as such you will be required to influence change at all levels within the business in support of delivering the programme aims, objectives, key performance improvement measures and desired return on investment.

Key duties and responsibilities

• Regular liaison with DTUK Project Manager, DEKRA project manager and other stakeholders
• Recognise, report and resolve on process shortfalls, departmental concerns and management shortfalls

Support the DTUK Project Manager in the achievement of project out...