Team Lead / Case Manager

Job overview

We are looking for a Senior Healthcare Assistant to join our Continence Service working within the Product Delivery Team.

The Product Delivery Service is a specialist team that assess and process referrals for continence products. The team work closely with the home delivery contract product supplier and the Home Delivery Transport Team.

The Product Delivery team assess, authorise and process product requests that are

received via referrals from the Continence / Bladder & Bowel Service, Community

Nursing Teams, Residential & Nursing Homes and other professionals.

Please note we can only accept applications from individual with community nursing experience.

Main duties of the job

As a Band 3 Senior Healthcare Assistant within the team you will support the provision of high-quality bladder and bowel care for adults in Kent, mainly through the reassessment of products processes for the product delivery service / Kent continence service.

You will act as an advocate for patients with bladder and bowel dysfunction in a person-centred approach to ensure care is delivered that meets NICE

guidance and standards, whilst working within local eligibility criteria.

Additional Working Pattern : Full time / part time / shared hours with community nursing covering M-F 0800-1700 – express wishes on application form

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person specification

QUALIFICATIONS

Essential criteria

• Relevant level 3 qualification (NVQ / QCF Diploma or certificate of care / Advanced apprenticeship ) or equivalent Functional Skills at Level 2 (Literacy and numeracy / GCSE grade A-C or equivalent in English and Maths)

EXPERIENCE

Essential criteria

Desirable criteria

KNOWLEDGE

Essential criteria

SKILLS & ABILITIES

Essential criteria

PERSONAL ATTRIBUTES

Essential criteria

ABILITY TO MANAGE

Essential criteria

Employer certification / accreditation badges