Onsite Support Engineer 271896

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and skills as we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people - we would love to hear from you.

About the Role :

Littlefish is seeking a skilled Field Engineer to join our growing team. As a Field Engineer, you’ll be the trusted expert, delivering exceptional onsite and remote technical support to our valued contract customers across the middle and south UK.

Your daily responsibilities will encompass troubleshooting hardware, software, mobile, and print issues, building and installing devices, and conducting basic network / server troubleshooting and administration. This field-based role promises a diverse array of challenges and opportunities to demonstrate your expertise and make a real impact.

What We’re Looking For :

• Technical Expertise : Proficient in IT operational support across a range of modern technologies, including desktop / laptop / printer hardware, Office 365, MS Exchange, Windows 11 / 10, Azure Active Directory, Intune, Apple OSX and iOS, and deployment technologies like Autopilot and Jamf.
• Hands-On Experience : Proven track record in handling walk-ups and efficiently fixing hardware issues.
• Problem-Solving Skills : Strong analytical abilities to tackle technical issues efficiently.
• Driving Licence : A full, clean UK driving licence & access to your own vehicle is essential.
• Experience : Direct experience in a similar technical role.
• Flexibility : Willingness to travel and stay overnight at various sites across the Middle / South UK.

What can we offer you?

• Through our one-of-a-kind training programme, the Littlefish Academy, you can increase your earnings by £4,500. The Littlefish Academy is a structured learning and development program that gives you the opportunity to improve your technical ability, enhance the quality of service you provide to our customers and increase your earning potential.
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16,000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24 / 7 access to qualified counsellors and cash back against a range of general healthcare, i.e., Dental, Optical, Physio, plus much more!
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase and sale of annual leave scheme

Life at Littlefish :

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart is very important as we see Littlefish grow.

I am High Performing : I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency; we strive for service excellence.

I am Passionate : We build team success and celebrate them together; I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude : I am not afraid to step outside my comfort zone; we are not afraid to challenge the status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has an option of 'prefer not to say'.

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