Hire Desk Manager

Smart10 Recruitment are currently recruiting for a Hire Desk Manager for our client based in Rushden.Are you an experienced and organised professional with a passion for customer service and equipment hire? We’re looking for a Hire Desk Manager to lead a busy and dynamic team based in Northamptonshire.Job Title : Hire Desk Manager Salary : £30,000 - £36,000 (room to negotiate regarding salary) Location : Rushden (Northamptonshire)Permanent Position Working over a 7 day week operations, some weekends may be included. Key Responsibilities : Manage and coordinate the day-to-day operations of the hire deskLead, mentor and support the hire desk team to deliver outstanding customer serviceLiaise with clients and internal departments to ensure timely and accurate hire bookingsMonitor and optimise the utilisation of equipment and vehiclesMaintain accurate records of hire contracts, delivery schedules, and customer communicationsEnsure compliance with company policies and health & safety regulationsAbout You : Previous experience in a Hire Desk or related managerial role (plant hire, tool hire, or logistics sector preferred)Strong leadership and communication skillsExcellent organisational abilities and attention to detailConfident in using hire management software and Microsoft Office applicationsCustomer-focused mindset with a proactive approach to problem-so...