Hard Services Contract Assistant

Role Responsibility

Join Kent County Council as a Hard Services Contract Assistant and become a vital part of our Hard FM Team part of the Deputy Chief Executive Department. This role is perfect for someone with a passion for facilities management and a keen eye for financial oversight. You'll play a crucial role in ensuring that our Hard FM services operate smoothly and within budget, contributing to the efficiency and effectiveness of our operations.

Budget Monitoring : Ensure we stay within our allocated budget by monitoring the Hard FM operational variable budget and alerting relevant managers as limits approach.

Purchase Orders : Raise and track purchase orders for approved Hard FM quotes, ensuring timely service provision and payment.

Payment Applications : Review variable applications for payment, ensuring work is completed as agreed, and resolve any related queries.

Finance Reconciliation : Organize quarterly and year-end financial reconciliation to support accurate budget forecasts.

Performance Monitoring : Track contractor response times to quote requests and provide performance reports to managers.

Internal Coordination : Monitor internal response times for quote reviews and approvals, ensuring work meets agreed SLAs.

Reactive Log Management : Ensure tasks not covered under the maintenance threshold are promptly approved and within budget.

Customer Service : Act as the main contact for all Hard FM queries, delivering excellent service and maintaining professional behaviour.

Innovation : Continuously seek ways to improve current practices and foster an environment for innovation.