This job offer is not available in your country.

Contract Manager â Municipal Collections - 12-month FTC

Bristol Waste CompanyBristol, England, UK

1 day ago

Job type

Full-time

Part-time

Job description

SALARY : 67337 per annum (12month FTC)

HOURS : 40 per week Monday Friday 7am 3pm

LOCATION : Albert Road Bristol

Contract Manager Municipal Collections 12month FTC

About Bristol Waste Company :

What we do is important were here to keep Bristol and beyond clean and safe.

We do this for our citys residents workers visitors and businesses. Our work helps deliver Bristols sustainability targets in partnership with the council.

Bristol Wastes commercial operation where we serve businesses and organisations across the region is also growing.

Our ambition is to provide good quality value for money services and we continue to deliver a social value impact worth more than 30 million every year.

We want people who share our values and want to work with us to drive our business forward.

Purpose of the role :

To lead a large frontline operational team delivering the municipal collections service (refuse recycling and ancillary) and undertake operational programmes projects and assignments as allocated.

Responsible for critical service delivery leadership you will monitor the operations ensuring a safe working environment compliance with all legislation regulations financial and budgetary parameters. You will ensure that operations meet service KPIs goals and contractual key measures in line with business and customer expectations whilst demonstrating exemplary leadership.

The role requires the post holder to be a lateral thinker action oriented challenge existing practices to improve overall customer service whilst seeking value for money and longterm economic benefits to the business.

Key Responsibilities :

A key member of the operations leadership team to ensure effective talent management and use of resources in achieving key performance targets.
Ensure that all services are compliant with health & safety current disposal / handling / transportation legislation and codes of practice and environmental regulations.
Preparation of annual budgets ensuring that services are delivered within budget and all financial targets are met.
Delivering the objectives vision and values of Bristol Waste Company through a motivated workforce whilst ensuring that communications and messaging are consistent throughout.
Drive a culture of excellent leadership continuous improvements and develop opportunities to improve the effectiveness of the sites and service delivery. Mentor and coach team members providing developmental opportunities to support succession planning.
Be the focus of collaborative working across the municipal service (Collections Fleet and Processing) to provide integrated waste solutions using best practice and through continuous improvement.
Improve innovate and enhance the waste and resource management service whilst ensuring legislative compliance.
Develop review and implement operational policies and procedures. Ensure that all management systems are effectively organised and operated to deliver a productive service with accurate management information. Ensure that systems and processes are in place to monitor and track customer feedback and queries. Ensure all are resolved and appropriate action and / or service improvement is taken.
Relationship building internally and externally (customers suppliers employees and BCC) always ensuring that we deliver a great customer experience.
To lead allocated projects as directed. These may include : due diligence pricing analysis and the configuration management and implementation of new BWC services systems or practices.
Be part of the managerial team responsible for the delivery of winter maintenance activities carried out on behalf of the Council. Act as the responsible person for gritting activities when allocated on the rota.

Essential Requirements for the Role :

Proven leadership abilities in diverse challenging environments inspiring and developing others to achieve business objectives

Waste industry knowledge including relevant legislation

CPC Transport operations qualification

Demonstrated empathy and emotional intelligence

Excellent communication and interpersonal skills able to build strong relationships with internal and external stakeholders at all levels

Experience in managing complex employee relations and working with trades unions

Excellent literacy & analytical skills

Experience of delivering and managing organisational change

Highly motivated with a can do attitude and the ability to use own initiative

Good attention to detail and the ability to prioritise effectively

Ability to work under pressure and to make decisions to tight deadlines

Selfdriven resultsorientated with a positive outlook and a clear focus on high quality

Financial acumen to manage large complex budgets

Project management capability

Robust understanding of finance budgeting including profit and loss

Current driving licence valid for use in the United Kingdom

IOSH Managing Safely

Full Job Description can be provided upon request.

Our Benefits :

Annual leave package of 25 days plus 8 bank holidays.

Employer contribution of 5% into the company pension scheme.

Support for Mental Health including a BUPA Employee Assistance Programme that provides support covering Mental Health Financial and Family related topics. We also have Mental Health First Aiders across the business.

Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you) Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.

Because we value our colleagues we want to recruit more employees just like them which is why we have our employee referral scheme.

Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our InHouse Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles such as one of our Contract Managers who started as a Street Cleanser.

Employee recognition Stand Out Award and long service awards. To celebrate our colleagues wherever they are on their journey with us we recognise and celebrate talent.

We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage parttime working job sharing and flexibility on hours. If this interests you please do get in touch and we can start a conversation.

Everyone belongs :

At Bristol Waste everyone belongs we are proud of being a truly inclusive organisation.

We give fair and equal consideration to all applications.

We encourage and welcome applications from people of all ages genders ethnicities nationalities disabilities religions or beliefs and of neuro divergence.

Important note on applying :

Please apply as soon as possible and before 23 : 59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.

Due to the high volume of interest we wont be able to receive late applications and we are currently unable to respond to all who apply.

If you havent heard from us within three weeks of the closing date it unfortunately means you wont be invited to interview on this occasion.

Contact us :

Please contact our People Services team to discuss this role your application or any reasonable adjustments and support in applying for this position :

Thank you for your interest in joining Bristol Waste Company.

Required Experience :

Manager

Key Skills

Facilities Management,ADMA,Heavy Bus Driving,AXA,Building Services,Courier Delivery

Employment Type : Full-Time

Experience : years

Vacancy : 1