Performance Coach

The purpose of this exciting new role is to train and develop Business Development Advisors, focusing on improving sales results through effective coaching and skill development.  This is for both our onshore colleagues and supporting our offshore Partner.

Responsibilities of the role

Effectively onboarding new colleagues to the business, ensuring they are set up for success.

Establish high standards of conduct and performance during the initial onboarding process.

Provide comprehensive training on company policies, product offerings, and lead generation.

Assess skills and knowledge, creating tailored training plans.

Conduct one-on-one coaching and group training sessions.

Monitor performance metrics and provide constructive feedback.

Increase performance of team by continuously assess team skills and identify areas for improvement.

Develop and implement advanced sales training modules.

Set and review performance targets.

Foster team morale and cohesion through initiatives.

Recommend necessary resources for team development.

Encourage knowledge sharing and career development.

What success in the role looks like

Improved sales performance across the team.

High levels of colleague satisfaction and engagement.

Achievement of sales targets and KPIs, in particular APD and QC

Effective onboarding resulting in competent new hires who remain within the organisation.

What you need to have already done to be right for this role

Previous experience as a performance coach or sales manager.

In-depth knowledge of sales processes and best practices.

Good working knowledge of high-performance management methods.

Previous experience of presentation and coaching.

Previous experience of e-learning platforms and role-playing activities.

Previous experience of delivering excellent customer service experiences.

Previous experience of working effectively in a team.

The personal capabilities needed to excel in this role

Demonstrates excellent written and verbal communication skills.

Adapts communication styles to suit individual customers and team members.

Clearly conveys ideas and instructions, fostering clear understanding and alignment.

Exhibits a high level of attention to detail in all tasks and responsibilities.

Organises work effectively, ensuring that all aspects of their role is meticulously planned and executed.

Takes ownership, pride, and responsibility for the accuracy and completeness of work.

Possesses the determination and resilience needed to thrive in a competitive environment.

Maintains focus on objectives and remains committed to achieving goals even in challenging situations.

Demonstrates a strong work ethic and the ability to motivate others toward success.

Proactively identifies learning needs and seeks opportunities for growth.

Takes initiative to enhance skills and knowledge, contributing to improved performance.

Values and actively contributes to creating positive working relationships with colleagues, team members, and customers.

Displays a customer-centric approach, striving to meet their needs and expectations.

Qualifications and other requirements

Must be able to travel to support to other sites as required

In return for your hard work, you’ll get

It takes all kinds of people to make Clear Business the success that we are, and we’ve got a range of benefits to make sure everyone is happy.

• Pension contributions and life assurance coverage.
• Generous discounts at numerous high street and online retailers.
• 25 days of annual leave, increasing to 28 days based on tenure.
• Enjoy your birthday off every year.
• Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
• Cycle to work and travel loans for people wanting a greener commute.
• Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.

The important extras

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click ‘ Apply ’ today to take the next step in your career.

Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre-employment checks.

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