At Eakin Healthcare we put our patient at the heart of everything we do.
Fifty years ago, it all started with one man’s mission : pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal.
Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas :
- Ostomy
- Respiratory
- Surgical
We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg.
We’re good at what we do – come and join us!
ABOUT THE ROLE
As Clinical Application Specialist you will be responsible for developing a strong clinical evidence base and a network of Key Opinion Leaders (KOLs) to support our commercial activities within the Spanish and LATAM market for our core product solutions within perioperative, acute care and neonatal.
KEY ACTIVITIES
Identify and recruit KOLs at leading centres to engage on our product portfolio, independent of our distributors.Establish and build a client bank of Clinical Opinion Leaders and Stakeholders in our chosen focus areas of perioperative, acute care and neonatal.Identify commercial opportunities across the portfolio in Key Accounts, communicate these to the Territory Manager and assist in the conversion of these opportunities.Instigate and coordinate product trials and evaluations and, if needed, form customer working groups.Generate case reports / studies in key opinion centres which can be used to enhance our clinical marketing offering.Provide Clinical insight and market support to New Product Introduction (NPI) and New Product Development (NPD) activity across Spain and LATAM.Attend and speak as a subject matter expert at key national and regional events either as a support to or representing directly Eakin Respiratory.Lead and recruit appropriate clinical participants from Spanish / LATAM region to attend training and educational events both locally and in Northern Ireland providing clinical support at Eakin Respiratory and distributor events.Be a lead contributor of markets, product and clinical insights and intelligence which informs innovation and strategy.Assist in the creation and checks for accuracy of clinical guidance and marketing content for use in, but not limited to, the Spanish / LATAM region (including video content, blogs, web-based materials and product training presentations).Provide and Support Product Training across Spanish / LATAM marketsProvide in-hospital support / training to clinicians and healthcare providers on the clinical application of products, focusing on clinical features and benefits associated with Eakin Healthcare Respiratory range.Collaborating with Head of International Sales and Territory Manager on an ongoing weekly basis.Co-travel and independently travel across the region with our Territory ManagerCo-travel and independently travel with field sales personnel of our appointed distributors.Other
To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.To adhere to the company’s Quality policy and Environmental policy.To undertake other duties as may be reasonably required.KEY SKILLS
Essential
A Registered Nurse or HCP with recent clinical experienceA qualification in Critical Care (Respiratory, ER, Coronary Care, Neonatal)Previous experience obtained in industry working with commercial teamsPrevious experience developing and executing training & education sessionsA willingness and ability to travel within region and internationallyStrong presentation skillsExperience of Microsoft Office with good Excel and PowerPointFull clean driving licenceFluent Spanish speakerFluency in EnglishDesirable
Have been involved with or published own publicationsEstablished KOL contactsKEY WORKING RELATIONSHIPS
Internal
The role reports directly into the Head of Clinical Engagement, however the role involves integration with the Commercial Team, Head of International Sales and Territory ManagerHR, Finance, Operations.External
DistributorsKOLsClinicians and Healthcare providersADDITIONAL
Bi-monthly travel to LATAMTravel to HQ in Northern IrelandCOMPETENCIES
Customer Focus
Building strong customer relationships and delivering customer-centric solutions.
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Interpersonal Savvy
Relating openly and comfortably with diverse groups of people.
Builds Networks
Effectively building formal and informal relationship networks inside and outside the organization.
Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Instills Trust
Gaining the confidence and trust of others through honesty, integrity and authenticity.
Self-Development
Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational Adaptability
Adapting approach and demeanour in real time to match the shifting demands of different situations.
