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Helpdesk Despatcher

Helpdesk Despatcher

Circle Health GroupRadlett, UK
30+ days ago
Salary
£22,522.50 yearly
Job type
  • Permanent
Job description

Applicants should meet the following criteria :

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Call Handling Experience
  • Previous administration experience in a private healthcare environment.
  • Sterile services knowledge
  • Must have good administration and computer skills

Duties of this role include :

  • To provide a first-class decontamination sterile service to the Operating Theatres, clinical departments and relevant paramedical departments
  • To assist in the answering of calls from customers and preparing / amending tray lists
  • To assist with the ordering and storage of supplies as required.
  • To dispatch instruments to various locations as required.
  • To assist in the provision of decontamination, checking, assembly, packing, sterilisation and delivery of medical and surgical equipment and sundry items to / for the customer.
  • To maintain good working relationships with all customers and staff.
  • To assist with stock levels and stock control.
  • To promote and maintain Health & Safety within the department
  • To ensure processes are followed and in accordance with policies and procedures
  • Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including :

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities
  • and much more!